BSOD Video Memory Management Internal Error (0x0000010E)

Report · Jan 21, 2023

Have been getting BSOD crashes like never before in recent weeks. Super frustrating and losing work, so I want to bang my head against the wall. I need a fix.

From the event viewer and using WhoCrashed.exe the culprit is reported to be a video related crash. I updated the nVidia driver but it made no changes to BSOD occurrences. It may have coincided with starting to use dual monitors, but I can't say for certain. Could dual monitor setup be the culprit?

Ready to upgrade to a new nVidia card (from 2060 to 3070 perhaps), if it was likely to fix the problem.

Any thoughts?

(I have postponed upgrading to Win11 because a long running project that cannot afford to go wrong due to a Windows upgrade. And now it's the graphics. Aarrrgh.)

MB X570; CPU: AMD Ryzen 9 5900x; 64GB RAM; Win10; Box is not overclocked.

Report · Mar 27, 2023

Hey everyone,

Nvidia released Studio Driver 531.41 recently. The release notes mention that Adobe application-related stability issues were fixed. Please try it out and let us know if it helps.

Report · Mar 29, 2023

Thanks. I shall give it a go and post again if another crash happens.

Report · Mar 30, 2023

No crash but now the second monitor is not recognised in Win10. This is frightening.

Report · Apr 04, 2023

This seems odd. Is there no output in the second display? Please check if the correct port is selected in your monitor settings and try reconnecting the cable to your GPU.

Report · Apr 04, 2023

I solved it. I posted prematurely.

Report · Apr 04, 2023

I'm glad to hear that! Let us know if you see the the BSOD screens again.

Report · May 10, 2023

Two crashes yesterday May 9th.

This situation is very anger inducing. For the price we are supposed to get a premium product! Can't remember any other app causing BSOD. Was it the MS-DOS 6.22 days, or a dodgy driver under Windows 3.11? Adobe, you make us relive the bad old days.

The company seems more concerned to add relatively pointless features to Premiere than quality control. This subscription model invites us to update whenever a new version is released, but when quality is not there, we feel unfairly treated!

Rant over.

Report · May 21, 2023

For transparency.

Could bad SSD firmware be the cause of BSODs?

Turns out I have exactly the Samsung 980 Pro 2TB SSD with dodgy firmware JayzTwoCents is talking about in this video:

https://www.youtube.com/watch?v=DoAFzdz0h5M&t=638s

JayTwoCents may just have saved A LOT of work and my sanity.

(Updated firmware from 3B2QGXA7 to latest 5B2QGXA7.)

Time will tell if there is a relationship between the BSODs and the drive with less than ideel firmware.

Fingers crossed I was pointing fingers in the wrong direction.

Report · May 22, 2023

Let us know if that fixes the issue! Currently, we're not seeing any common problems related to BSODs. If you have an antivirus or firewall installed, please try disabling it temporarily.

Report · Apr 15, 2023

it's finally fixed with Nvidia Studio 531.61

release date 4/13/2023

Report · Apr 17, 2023

halfway because sometimes it crashes, but less

Report · Jul 11, 2023

It still happens me to me, with a newer version... Anyone else?

Report · Jul 11, 2023

Any updates?
It's been happening to me for a few months now...

Report · Aug 16, 2023

Finally upgraded to an RTX 4070 with 12GB and installed about a week ago. So far no crashes, just a couple of warnings about running out of memory. Thumbs up to that. (Have 64GB RAM)

So far so (very) good...