Copy link to clipboard
Copied
im coming to the end of editing a 15 minute short film in 4k
my computer is barely hanging in there, im getting audio dropouts, stalls in playback and regular crashes
perhaps my system cant quite cope, im not sure
but perhaps there are ways it can be improved, im not sure. maybe there is a wrong setting somewhere.
do you have any tips?
OS: Microsoft Windows 10 Home 64-bit 10.0.16299
CPU: Intel(R) Core(TM) i7-7820HK CPU @ 2.90GHz
RAM: 32409MB
GPU Vendor: NVIDIA Corporation
GPU: GeForce GTX 1060/PCIe/SSE2
GPU Driver: 23.20.16.4973
GPU RAM: 6144MB
GPU Code: 0
Copy link to clipboard
Copied
Some links that may help
-Troubleshooting https://forums.adobe.com/thread/2261475
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Copy link to clipboard
Copied
In Premiere, check File > Project Settings > General and see if GPU Acceleration (CUDA) is enabled. If set to Software, that would slow things down (happened to me the other day on an HD project!).
Also, do you have a FAST, DEDICATED video drive? Don't put video assets on C: drive, should have a separate SSD or RAID for video storage.
Thanks
Jeff
Copy link to clipboard
Copied
what speed should the SSD be?
Copy link to clipboard
Copied
Any SSD is much faster than a spinning HDD and should work well for most compressed HD and 4K video formats. But even if the C: drive is an SSD, it should not be used for video projects, use a separate drive for your media and let the C: drive handle the OS and Software needs.
Thanks
Jeff
Copy link to clipboard
Copied
my SSD drive arrived today, it is a SATA connection
what is the best way to connect this to my laptop, will the USB port be a a bottleneck?
Copy link to clipboard
Copied
Yes if its a USB 2.0 it will bottleneck...severely
You should use a USB3.0 connection
Copy link to clipboard
Copied
So did you buy a bare naked SSD drive, or a desktop model in a housing that will have USB-C connection or something on it?
Copy link to clipboard
Copied
i bought this
Copy link to clipboard
Copied
So you bought an INTERNAL drive when you have a laptop? Didn't know you had a laptop until recent post after you got the drive
Copy link to clipboard
Copied
yea, i guess you can call this an internal drive
but it will work the same right? as long as i have a SATA to USB cable. or not?
Copy link to clipboard
Copied
Just looked up that SATA to USB cable and had never seen one of those before, didn't know they existed. Learn something every day. So yeah, that should work and when connected to a USB 3.0 port (blue plastic inside), you ought to get full speed performance from the drive.
Thanks
Jeff
Copy link to clipboard
Copied
just a quick update
im using a ssd drive now, connect to usb 3, deleted all the render files. and created a new project and just imported the sequence from the old project.
the crashing continues.
so i went back to the old project and exported a XML and opened a new project to import it. the project crashed before it even was able to import it, so i gave up.
this is killing my workflow, and the film is going to be screened in 10 days time in a local film festival. at this point im lucky if i can move a clip in the timeline before it crashes again.
one thing i noticed is that when i try to "mute" (click the eye icon to turn off a video track) on 3 tracks one after the other i get a guaranteed crash from premiere every time.
another thing i noticed is that playback has difficulty even with all of the video turned off and only the audio working. often times i will click play and nothing will happen, and i need to wait a while before i press play again, and quite a lot of those times, it will indeed crash too.
it is safe to say that my moral is at an all time low now.
i have one last card to play, and that is to create low res proxy files for all the 4k video. i will report back with the results
Copy link to clipboard
Copied
Are you doing iterative saves or save-as .... ?
At this point, I'm thinking that the main sequence has some corruption in it. If you have saves, can you step back through them to see if one would work in a new project?
Neil
Copy link to clipboard
Copied
Save and make a save copy of your current project before you do the following.
create a new sequence based on the settings of any raw footage you are using. So basically drag a file to the new sequence icon to create it.
Delete the footage on the new timeline.
copy the entire timeline footage from the old sequence and paste on the new sequence.
delete the old sequence.
Save this under a new name like NEW MASTER.
Close Premiere and when you restart it open the NEW MASTER.
Let eft me know
Mo
Copy link to clipboard
Copied
ok, i created proxys for the whole project, there may be a small improvement in playback, but it still wont play back too easily. not what i would expect for 1024 -540 proxys
i moved the proxy folder onto my internal SSD C drive to see if this makes any difference but no.
for the record. i have all adsjustment layers and overlays switched off, so as to make the playback easier.
i copied and pasted the parts into a new sequence. the crashing continues. as soon as i begin to get stuck in, it goes down.
i do tend to save these projects under multiple names, however it is not possible to go back to a previous save which may not have the problem, because i think the problem goes back too far.
Copy link to clipboard
Copied
Ways to up performance:
1. Get 2 SSD's. One for RAW video assets and one for the Scratch disk
2. Shut down any and all other applications while editing/rendering
3. Get a Mac Pro lol (uh oh ppl are gonna get me for this one)
4. Use proxies
Copy link to clipboard
Copied
I agree with everything but the Mac pro ... a ton of cash for a machine with limited capabilities/modifications/expansions. Sadly. And look, it took them five years to even make a change to the mobos!
Even many of my hard-core Mac-folk colorist friends finally jumped to Pc/Linux dual-boots, and have been quite pleased with power/adaptability. And, yea, the price too.
But some love the Mac ... no accounting for taste, you know? lol
Neil
Copy link to clipboard
Copied
Neil I won't pat with my Mac for any amount of money or m&m's in the world lol.
I bought the "ashtray can" and sold it a week later.
Agreed the tech is aging especially with limited throughput on SSD's using SATA at 3MBps instead of 6 but am hoping Apple with redeem themselves (hmmmmph) with the launch of the new Mac Pro.
Had my fair share of plasticky pc's and yes they can kick ass especially with the faster RAM (twice as fast as mine) but for "built like a tank" quality and proper cooling nothing beats the Mac Pro 5.1
Copy link to clipboard
Copied
i really dont feel this is a pc vs mac issue
i was just using my laptop last week on a tv show, and it was running along side a mac pro, and in all cases it was running better, faster etc.
its an overall bigger machine 17". and with higher specs than i think you can get on any macbook to date (at least that was the case 1 year ago when i bought it)
its just this project, for some reason seems to either have a bug, or its hitting some limit in the computer, that is causing problems.
it is a 450 GB project which has been worked on and off for 1 year, through a few different updates of premiere, although, it seems to only crash when i perform certain tasks like copying and pasting stuff, or doing cross fades, or beginning to export and im beginning to suspect that it is also only in certain parts of the timeline. ill try and delete render files to see if it helps.
i bought a 500GB SSD also to see how that goes.
would it be possible that there is some cache file that is too small and need to be increased?
Copy link to clipboard
Copied
Looking at the whole project arc, created in one and maybe brought forward through at least one version change ... unfortunately, large projects brought forward can get cranky.
Check out those spots of the timeline where it seems to go off, and maybe rebuild them.
You also might create a new project in PrPro, navigate to and import assets from the current project file. Sometimes that gets things rolling again.
Neil
Copy link to clipboard
Copied
https://forums.adobe.com/people/R+Neil+Haugen wrote
I agree with everything but the Mac pro ... a ton of cash for a machine with limited capabilities/modifications/expansions. Sadly. And look, it took them five years to even make a change to the mobos!
He's talking about the 5,1. AKA, the "Cheesegrater."
The previous gen of Mac which many pros still swear by.
KM
Copy link to clipboard
Copied
He's talking about the 5,1. AKA, the "Cheesegrater."
The previous gen of Mac which many pros still swear by.
The "cheese grate" aka as The Big Boss
Copy link to clipboard
Copied
Thanks for devolving this thread into Mac vs. Pc
Copy link to clipboard
Copied
Apologies didn't mean to
Find more inspiration, events, and resources on the new Adobe Community
Explore Now