Can't drag and drop anything anywhere into Premiere Pro

[Sergiu_M-D]

After several months of issues with any version of PP above 14.5 (and Adobe "support" staff being completely useless, just wasting my time performing the same tricks over and over again, maybe hoping for a different outcome, or maybe just not caring at all), the latest one is finally working on my PC. Working as in not crashing immediately at start-up. But now I can't drag and drop anything into it: not a video, audio or image, not into the timeline, bin, or anywhere. I just get the crossed circle every time and everywhere. Tried resetting (holding ALT when launching PP) - didn't help. Does anyone have any idea how to fix this? Importing every file the long way is way too cumbersome.

[Paul263363934qqm]

Hi Stan, thanks for your reply.

Microsoft edge is the browser im using yes I am trying to drag a folder/s to the Assembly project panel.

The folders have already been downloaded and saved to a folder in my desktop.

Please see video attached. Thanks.

[Stan Jones]

Okay, yes, you are dragging from Windows Explorer to the Project Panel. I have no problem doing that, even if the folder is empty.

Can you do this in a different workspace, "Editing," for example?

I would reset preferences and on the workspace, "Reset to saved layout."

Stan

[Paul263363934qqm]

Hi Stan, Thank you for your reply. I am using Microsoft edge and yes I am looking to drag and drop a folder/s into the Assembly view project panel. The folders have already been downloaded onto my desktop.

Please see video attached.

Thanks

[R Neil Haugen]

In the Project panel, if you right-click in the panel, Import, and select a folder somewhere, you get that folder as a bin if it has more than one item. If only one item in it, you get the item not the folder as a bin.

And although you can import via drag/drop from a file manager app outside of Premiere, it doth seem more likely to get all file meta in the proper places (from practical experience) when using it's own processes.

So the MediaBrowser panel works directly as a file manager app. You can easily 'favorite' locations for quick access, navigate around your computer precisly like any other file manager. Use it as a 'floating' panel if you want to move it around.

And when you add a folder, it's now also a bin.

A possible working practice.

Neil

[Pekka.net]

For the record for future generations - I had this same problem today, and in my case it turned out to be a JPEG file in CMYK mode rather than RGB. When dragging and dropping, the operation will silently fail. When importing using Cmd+I, you will get a proper message.