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Can't drag and drop anything anywhere into Premiere Pro

Participant ,
Jul 13, 2021 Jul 13, 2021

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After several months of issues with any version of PP above 14.5 (and Adobe "support" staff being completely useless, just wasting my time performing the same tricks over and over again, maybe hoping for a different outcome, or maybe just not caring at all), the latest one is finally working on my PC. Working as in not crashing immediately at start-up. But now I can't drag and drop anything into it: not a video, audio or image, not into the timeline, bin, or anywhere. I just get the crossed circle every time and everywhere. Tried resetting (holding ALT when launching PP) - didn't help. Does anyone have any idea how to fix this? Importing every file the long way is way too cumbersome.

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Editing , Error or problem , Import , User interface or workspaces

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correct answers 1 Correct answer

Community Beginner , Jul 15, 2021 Jul 15, 2021

Hey there, I solved the problem 🙂 DO NOT run Premiere as administrator, instantly worked for me again 🙂 

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Hi Guys,

 

Im new to editing and this community so please excuse if I havent gone through the correct protocols in posting this question.

 

I am currently taking an online course to learn Premiere Pro and we are now been shown how to use "Assembly View" for better organisation. I am using a PC.

 

For some reason it wont allow my to drag and drop complete/whole folders in this view. I can go within each folder select all and then drop but I can't do the whole folder as the instructor is currently showing.

 

Can anyone please advise?   (I see a circle with red line down the middle when trying to do this)

 

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Community Expert ,
Sep 28, 2022 Sep 28, 2022

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If you are in the Assembly WORKSPACE, you probably have 3 main PANELS - Project Panel, Timeline Panel, and Program Monitor. Are you dragging from Windows Explorer to PR?

 

> drag and drop complete/whole folders in this view. 

 

You can drag files from Windows Explorer to the Project Panel or Timeline. You can drag a folder only to the Project Panel.

 

Stan

 

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New Here ,
Sep 29, 2022 Sep 29, 2022

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Hi Stan, thanks for your reply.

 

Microsoft edge is the browser im using yes I am trying to drag a folder/s to the Assembly project panel.

 

The folders have already been downloaded and saved to a folder in my desktop.

 

Please see video attached. Thanks.

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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Okay, yes, you are dragging from Windows Explorer to the Project Panel. I have no problem doing that, even if the folder is empty.

 

Can you do this in a different workspace, "Editing," for example?

 

I would reset preferences and on the workspace, "Reset to saved layout."

 

Stan

 

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New Here ,
Sep 29, 2022 Sep 29, 2022

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Hi Stan, Thank you for your reply. I am using Microsoft edge and yes I am looking to drag and drop a folder/s into the Assembly view project panel. The folders have already been downloaded onto my desktop.

 

Please see video attached.

 

Thanks

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LEGEND ,
Sep 30, 2022 Sep 30, 2022

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In the Project panel, if you right-click in the panel, Import, and select a folder somewhere, you get that folder as a bin if it has more than one item. If only one item in it, you get the item not the folder as a bin.

 

And although you can import via drag/drop from a file manager app outside of Premiere, it doth seem more likely to get all file meta in the proper places (from practical experience) when using it's own processes.

 

So the MediaBrowser panel works directly as a file manager app. You can easily 'favorite' locations for quick access, navigate around your computer precisly like any other file manager. Use it as a 'floating' panel if you want to move it around.

 

And when you add a folder, it's now also a bin.

 

A possible working practice.

 

Neil

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New Here ,
Apr 25, 2023 Apr 25, 2023

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For the record for future generations - I had this same problem today, and in my case it turned out to be a JPEG file in CMYK mode rather than RGB. When dragging and dropping, the operation will silently fail. When importing using Cmd+I, you will get a proper message.

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