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Can't find Premiere Pro CS6 after installing!

New Here ,
Jul 17, 2017 Jul 17, 2017

I have installed Adobe Premiere Pro CS6 already 2 times, but still can't find application. I pressed "try" bottom. I have Lightroom 5, too in trial, and it works well. Why I can't find Pr CS6???

About my PC:

Windows 10 Pro

32-bit; x64

4 GB RAM

Over 100 GB of free place in both C and D hard disks.

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correct answers 1 Correct answer

Community Expert , Jul 17, 2017 Jul 17, 2017

You can't run Premier Pro CS6 on a 32 bit operating system.

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Community Expert ,
Jul 17, 2017 Jul 17, 2017

I think you can only get trial versions of the latest CC.

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Community Expert ,
Jul 17, 2017 Jul 17, 2017

You can't run Premier Pro CS6 on a 32 bit operating system.

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Valorous Hero ,
Jul 17, 2017 Jul 17, 2017

What Bob said is correct, but in your specs you say 32-bit; x64. You can't have both, x64 is 64-bit, so which one do you have? Also, how are you trying to install CS6, via a disc or the Creative Cloud app? You said the "try" button, so does that mean you're using the CC app or you used the disc installer without a license code and tried to use a trial?

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New Here ,
Jul 17, 2017 Jul 17, 2017

Yeah sorry, its actually 32-bit operating system, x64-based processor. Btw I don't know what that means x64 processor? Anyway I downloaded it from CC app. I can show screenshot.

Untitled.jpg

As you can see, it writes "up to date", nothing else, but doesn't it mean that it's installed already? And I think Pr Pro CC can't be used in 32-bit, or is that rule for both?

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Valorous Hero ,
Jul 17, 2017 Jul 17, 2017

It does mean it's installed, but it won't launch. Premiere and After Effects CS6 were the first versions to go exclusively 64-bit. In fact, the installer discs for CS6 even came with copies of CS5.5 for folks who hadn't transitioned to 64-bit operating systems.

The short of the long and short of 64-bit is that the OS can address more than 4 GB of RAM, which is a massive enhancement. You can reinstall Windows 10 as 64-bit if your license allows it (or possibly upgrade), but you're stuck with pre-CS6 versions, which means you have to get a disc of CS5.5 or earlier as CS6 is the earliest version you can install with the CC app.

Is there a reason you're on a 32-bit OS or can you upgrade?

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New Here ,
Jul 17, 2017 Jul 17, 2017

I have no reason for 32, but I have installed 32 verson of Windows 10

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Valorous Hero ,
Jul 17, 2017 Jul 17, 2017
LATEST

In that case I would recommend taking time to upgrade to a 64-bit version of Windows. This will allow you to add more RAM, run modern software, and get CC updates.

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