Can't import most files into premiere

[SicoProductions]

This is so strange.  I am trying to import files into premiere aned the systemn just hangs. I've uninstalled and reinstalled, i've updated drivers and most other things.  Anyone know what else can be holding it up.  These are mp4 files used with a avermedia capture device and also some files converted using wondershare.  This has never happened beofre and I can't figure it out.  Any help would be appreciated.

[Joëlle Bh]

Hello,
Can you please try to do these rebooting steps:

FAQ: How to clean media cache files 

FAQ: How to reset (trash) preferences.

[Peru Bob]

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

[SicoProductions]

[SicoProductions]

Here is another one that is an avi format.

[Peru Bob]

Here is another one that is an avi format.

By @SicoProductions

That is VFR and should be converted to CFR before importing.

[Ann Bens · Accepted solution]

Premiere does not support mp4 in an avi container.

[SicoProductions]

It's not an avi in an mp4 container.  I will try the car vs vf4 situation.  

[SicoProductions]

I used handbrake and changed from vfr to cbr.  Didn't work.