can't open the program

[만방5EB8]

when install the program it is shown as above 

[Michael Grenadier]

well, it might help if you tell us your system specs: OS version (although it certainly looks like a mac from the screen shot), Premiere version, amount of RAM, Hardware specs including graphics card. Here are some basic troubleshooting steps for the mac.   FAQ: Basic Troubleshooting & Maintenance for Premi... - Adobe Support Community - 4788764 

[Kevin-Monahan]

Hi,

Try changing your OS language to simplified Chinese. Does that help? 

Thanks,
Kevin