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Can't put any audio without the soft acting crazy

Community Beginner ,
Mar 30, 2024 Mar 30, 2024

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I have my comp, everything work fine, playback great, but as soon I try to import any type of audio the software start to act crazy, Can't play back correctly, 3/4 the interface become unresponsive or SUPER lagguy.
Then when I delete the audio that bug it's all fine. 

My comp already have some audio in it, I just can't add more (Just starting a new video, nothing fancy).

I updated the driver, even if its obviously Premiere pro the problem.

Try to make a new sequence, same thing happen.
Try to clean all cache 

Restart the computer
Start from scratch, it eventually bug again.

It just started out of no where and I can't work at all, it drives me nuts
Version 24.2

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correct answers 1 Pinned Reply

Adobe Employee , Aug 12, 2024 Aug 12, 2024

That sounds frustrating. Are you still having this trouble, @nicolasm212845? Let the devs know.

 

Thanks,
Kevin

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LEGEND ,
Mar 30, 2024 Mar 30, 2024

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Is the Default Input in preferences set to none? If not, try that.

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Community Beginner ,
Mar 30, 2024 Mar 30, 2024

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Assuming you mean in Audio Hardware Default Input?
I tried all the options, but nothing changed anything about the bug.

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Community Expert ,
Mar 30, 2024 Mar 30, 2024

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Is it just one file that starts the problem? What is it, an .mp3? PP version 24.3 is out now...

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Community Beginner ,
Mar 31, 2024 Mar 31, 2024

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Hmm I was focusing on audio but I just realize, it's anything that I import, I just can't import anymore without the software going nuts.

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Community Beginner ,
Mar 31, 2024 Mar 31, 2024

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Tested 24.3 but it doesn't change anything either.

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Adobe Employee ,
Aug 12, 2024 Aug 12, 2024

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That sounds frustrating. Are you still having this trouble, @nicolasm212845? Let the devs know.

 

Thanks,
Kevin

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Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

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Hi @nicolasm212845,

I'll move your thread into the "Discussions" forum for further troubleshooting. Sorry for the hassle.

 

Thanks,
Kevin

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