Cannot change YouTube account in Export Settings - Publish

[KieranHanson]

Hi everyone

I wonder if anyone has had the same problem, a while ago in the Publish tab in Export Settings I logged into a client's YouTube account to auto-upload videos for them.

Now, I cannot sign out from that client's account, it shows up every time in the 'Status - Signed in as' even though I try and sign out and sign into a new account every time, it remains logged in to this one account. I no longer have access to that client's account and want to publish videos to other accounts, but right now this feature is rendered useless for me, it doesn't even upload the videos to the account it's stuck on, it simply fails.

I've tried everything I can think off, restoring settings to default, logging in and out of YouTube, uninstalling and reinstalling Premiere and yet it remains stuck, both in Premiere and Media Encoder.

Any help would be hugely appreciated as my work currently involves big batch exports and uploads to YT, which I'm now having to do manually!

Many thanks

Kieran

[Mike Dziennik · Accepted solution]

Are you on a Mac?

Try removing the entry in your Keychain Access called:

com.adobe.publish.token.ytb3

[KieranHanson]

Amazing, it worked. Thank you so much!!

[ACtooCoLD]

For anyone still having the issue. I just had it, i kept clicking sign-in for youtube in PP export settings, it would take me to the google page, i did the already signed in account a few times as well as just manually logged in. Accepted the privacy warning and then it goes to the "successfully logged in return to premier" page. And would not do anything. I kept getting an annoying pop up in premier saying to sign in using my browser and only after the 4th time, did it actually take me back to premier and the pop up went away... BUT NO SIGN OF LOG IN UNDER THE PUNLISH TAB. I TRIED VIA MEDIA ENCODER OR WHATEVER IT IS AND SAME THING. I TRIED CHANGING MY DEFAULT BROWSER TO SAFARI, SEARCHED THROUGH YOUTUBE & GOOGLE SETTINGS. GAVE UP AND JUST RESTARTED MY COMPUTER. OPENED PREMIERE , SET THE EXPORT SETTINGS.

>>>>>>>>>>>> AND THEEENNN I DECIDED TO REMOVE THE 2-STEP AUTHORIZATION FROM MY YOUTUBE VIA GOOGLE.  <<<<<<<<<<

Attempted to sign in again via premiere, and im not sure if i clicked the already signed in account, or manually logged in, but it worked, brought me back to premiere and it was now confirmed i was logged in. Exporting a 4k 2 hour podcast episode that has been scheduled to be available today and was not going to export and upload seperately lol. 

P.s : after restarting my computer, my Creative Cloud was running coincidentally the only time i was able to log in to youtube via premiere successfully. I usually have it completely off, not in the background. But it default opens at start up for me. Just another potential troubleshoot option. Not sure which one was the trigger but it was either:

1. restart computer after a few successful yet failed attempts.

2. turn off 2-FA Verification Via Google Account Privacy/Protection settings.

3. If your Adobe Creative Cloud is not Open when your attempts failed, maybe try opening it, give it a second to catch up, and try again. (Granted, i dont think this had something to do with it, but the thought of the cloud and active internet connection via your adobe account to recieve the confirmation of permission from google could be a theory in my head right now at 7:30 am after a long night. 

good luck!