Cannot import SHQ2 .mov file. Error: "this file uses unsupported compression SHQ2"

New Here ,
Jun 06, 2020 Jun 06, 2020

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I use a Newtek Tricaster to record .mov video files.

 

For the past month or so I am getting a notice when attempting to import into Preimere Pro Ver 14.2.0 build 47 --

Notice says "this file uses unsupported compression SHQ2"

 

Did this happen during an upgrade? Does Preimere Pro no longer recognize .mov files?

I have attempted to re-encode using Media Encoder but it only outputs an audio file.

What process do I use to get Premiere to recognize .mov files?

 

Thank You,
Don

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Error or problem , Import

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correct answers 1 Correct answer

Enthusiast , Jun 06, 2020 Jun 06, 2020
Premiere Pro reads .mov files, but .mov is only a container. That said, my guess is that Premiere doesn't support the SHQ2 codec, at least not natively, which I'm not very familiar with but after some quick and non-thorough Googling, seems to be a proprietary codec for the Newtek Tricaster? Stumbled across this though and you may be able to download a codec pack for SHQ2: https://forums.newtek.com/showthread.php/152300-SHQ2-Codec?p=1492194&viewfull=1#post1492194

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Enthusiast ,
Jun 06, 2020 Jun 06, 2020

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Premiere Pro reads .mov files, but .mov is only a container.

 

That said, my guess is that Premiere doesn't support the SHQ2 codec, at least not natively, which I'm not very familiar with but after some quick and non-thorough Googling, seems to be a proprietary codec for the Newtek Tricaster?

 

Stumbled across this though and you may be able to download a codec pack for SHQ2: https://forums.newtek.com/showthread.php/152300-SHQ2-Codec?p=1492194&viewfull=1#post1492194

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New Here ,
Jun 07, 2020 Jun 07, 2020

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Thankjs, I'll give it a try.

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Explorer ,
May 03, 2022 May 03, 2022

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Hi There !!

In this moment i have that issue, the Premiere doesn't import a clip, with compression SHQ2.

 

I have the premiere pro 2022, but no work

 

I hope you help me, please. I attach the screenshot with the issue.

 

Greettings !!

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