Cannot import SHQ2 .mov file. Error: "this file uses unsupported compression SHQ2"

[Don_J]

I use a Newtek Tricaster to record .mov video files.

For the past month or so I am getting a notice when attempting to import into Preimere Pro Ver 14.2.0 build 47 --

Notice says "this file uses unsupported compression SHQ2"

Did this happen during an upgrade? Does Preimere Pro no longer recognize .mov files?

I have attempted to re-encode using Media Encoder but it only outputs an audio file.

What process do I use to get Premiere to recognize .mov files?

Thank You,
Don

[ah_photo · Accepted solution]

Premiere Pro reads .mov files, but .mov is only a container.

That said, my guess is that Premiere doesn't support the SHQ2 codec, at least not natively, which I'm not very familiar with but after some quick and non-thorough Googling, seems to be a proprietary codec for the Newtek Tricaster?

Stumbled across this though and you may be able to download a codec pack for SHQ2: https://forums.newtek.com/showthread.php/152300-SHQ2-Codec?p=1492194&viewfull=1#post1492194

[Don_J]

Thankjs, I'll give it a try.

[MichaelBD]

Hi There !!

In this moment i have that issue, the Premiere doesn't import a clip, with compression SHQ2.

I have the premiere pro 2022, but no work

I hope you help me, please. I attach the screenshot with the issue.

Greettings !!