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Cannot see blue masking lines in Premiere Pro cc 2020

New Here ,
Jan 25, 2020 Jan 25, 2020

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I have tried everything, absolutely every solution put out there on the internet but the masking lines refuse to show up. They used to show up, my premiere software has not updated nor has my pc changed since then, but for some reason, premiere pro will not allow me to mask properly. I've tried undocking panels, creating a new Windows user, resizing the viewing area, switching panel settings, resetting my workspace, and restarting my PC an astounding amount of times. Someone please help, I need this issue to be fixed.

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Performance , User interface or workspaces

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Community Expert ,
Jan 25, 2020 Jan 25, 2020

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Is this happening while you are drawing the mask? Or have you have completed the mask and now you can't get the blue mask lines to show up so you can make adjustments? Sorry for the dumb question, just trying to piece things together. Maybe you could walk us through what you are doing?

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New Here ,
Jan 29, 2020 Jan 29, 2020

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While drawing the mask I am unable to see the blue masking lines.

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LEGEND ,
Jan 29, 2020 Jan 29, 2020

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First thing to check ... in the OS settings, is the screen scaling. Use only 100% or 150%, as 125% and 175% both can lead to this issue.

 

Second, make sure the 'title' line of the mask is selected ... highlighted ... in the ECP when setting the mask, as that is the only time the mask really shows. As below ... Mask selected.PNG

 

If that is line for Mask (1) like in mine is not highlighted in light-grey background like this, you won't see the mask itself.

 

So ... are you seeing the mask highlighted like this?

 

Neil

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