Cinema Grade Plugin Won't apply changes back into Adobe Premier Pro Timeline

[KK_Editor]

I purchase Cinema Grade Plugin for Color Grading back in beginning of February of this year.  I was excited because of the improved capabilities it provided me to do color grading on my new film.  Well after installing version 158 build I was able to use it.  Then a new update came about mid February, and after installing the update, Cinema grade stopped posting my changes back into my Adobe Premier Timeline.   I currently have version 23.6.5 build 2.   I have been working with the Cinema Grade support since then to figure out why the plugin won't apply my changes back into my timeline.   So the installation and plugin extensions are installing correctly and Cinema Grade can import/fetch my timeline into its software with no issues but when I hit apply it won't apply change back to my timeline.  

I have been given new versions and have tried to uninstall Premiere and reinstall everything and still the same effect.   Cinema Grade product support still does not know why this is happening.  I am running on Windows 10 Pro.   After working with them since February I asked to get a refund but they stated that the 30 day period for a refund has past.   So I have no choice but to get this fixed.  Can anyone help me? 

[Bruce Bullis]

Introduce me to whomever you're working with, at Cinema Grade.

[KK_Editor]

I am working directly with Denver the founder.  He has been really helpful in trying to trouble spot this issue with me.  

[SuperblexyMedia]

I'm having this exact problem, have you been able to rectify the issue? If yes, can you pls put me through. Thanks

[rissriss]

I usually hit click apply changes, then close cinema grade. Your then prompted with a menue that askes if you want to apply changes again. Click yes, it forces the changes to be applied fast. Does this help?

[Luca37201893rrkd]

Hi KK, is it working now? Thanks!

[KK_Editor]

Still not working.  I was able to have a work session with one of the product team and  they couldn't figure out the issue.  They said they would gay back to me.  I will keep everyone posted. 

[jimmyd88]

this works sometimes but not always.  its very frustrating. 

[Bruce Bullis]

Again, we'd be happy to work directly with Denver or anyone at Cinema Grade, if someone would introduce me...?

[LarvickMedia]

support@cinemagrade.com

[beautiful_whisper0930]

Having the same issue on a new project. I've tried repairing and everything.

[davidpayne1981]

similar issue here. Took me 3 attempts to get it to apply to my premiere timeline and now it has but only a handful of my hundreds of clips are showing the affect despite me trying to apply the grade to every clip.

[beautiful_whisper0930]

At least in my situation I had windows home not pro. Per Denver Windows 11 home isn't supported, I needed to upgrade to pro. But there's a free way on reddit using a tool Microsoft left in from the OOBE. Home may work and he doesn't know why yet. But they're working on supporting home.