Color Matte AND Black Video not appearing in Project Bin

[Sutton Bay Media]

I am a media instructor at a college, so lots of students on Adobe. We are noticing that it takes 3 or 4 tries before a Color Matte and the Black Video will appear in the Project window. We have tried it through File>New, and right clicking in the Project Bin to add them there and I feel like we had better success with the latter.  I am seeing the answer to this question is reset preferences and that is not workable for 90 students who all have individual adobe accounts and are new to the software. In fact, I think I read it is in the C drive and our students don't have admin rights to change anything in the C Drive or near the software. 

This new version is full of problematic windows that won't close, uncomfortable UI workspaces, absolutely absurd changes to the text functions and windows. What does resetting preferences do to other things we have already set for the semester?

[R Neil Haugen]

@Kevin-Monahan  ... this would need your attention I think ...

Neil

[Phillip Harvey]

To answer the final question - Resetting preferences resets any changes that were made in preferences, plus a couple of other small things. The biggest impacts for me are usually resetting label colors that I've changed, and I need to add new buttons to the Program Monitor. You also lose your project history on the home screen, but that's a non-issue if you know where your project files are. I don't think you'd need admin privs to do a prefs reset, otherwise you'd need OS admin priveleges just to go into preferences and change little things about behaviors in the program. For a new person that has unlikely made adjustments to the preferences, a prefs reset would have almost no impact aside from the project history on the home screen, which tends to have new people assume all of their work was deleted. 

Resetting preferences is simply holding ALT while Premiere is loading up.  

For my part I've never seen this issue before on my end, so that sounds irritating. I usually click the New Item button at the bottom of the Project Panel.

[amirr12606309]

Hi, had the same problem over and over again, resetting preferences didn't help. The only thing that worked eventually (version 23.1.0) : selecting the bin i want the color matte to go to and than it worked. So annoying, wasen't like this in older version. Hope this answer is helpfull. 

[raoulduke12 · Accepted solution]

After extensive testing on my end, this is the issue I've seen as well. There appears to be a bug wherein if you don't have a folder selected in your project bin when creating the color matte, it won't create the matte. It's likely not being seen by everyone because I imagine a significant portion of users' workflow involves having a folder in the project bin selected already.

But yes, the solution is to make sure you have your project bin active with a folder selected while creating the color matte, then it will successfully create the matte.

Important to note that this wasn't the case in earlier versions of Premiere; it would create the color matte regardless of the window that was selected.

[smedelightworks]

I've tried every way possible. I give up. Going to PhotoShop. Oh well.

[fanaeian]

worked for me thansk haeps 🙂

[Goster1]

I tried everything with this expensive garbage software to get the color matte to create. I trashed preferences and it wiped out all my settings so I had to start from scratch - that didn't work. Then I created a new project and imported the working project into it. This worked....once....then never again. Now I've seen your post and I created a folder called "matte", selected it, then tried to create a color matte in this expensive garbage software and VOILA! It freaking worked. You are the best raoulduke12...thanks for posting! P.S. Everyone is moving to DaVinci Resolve now as its free and fully functional. I will be doing this soon as well..

[chrisf16375044]

This fix unfortunately didn't work for me.  I've tried five or six times to make a color matte, then tried black video.  I selected a bin, but still nothing.  I also gave it a specific name and searched for it, but nope.   What an annoying bug.

[thegroot]

Chrisf16375044, Hope you were able to find a solution. What worked for me is, Selecting any file in a bin, then File > New > Color Matte... 

[tsa17b]

Thanks for this, as this works for me.  Agree with others, this is rather annoying to spend so much time on such an insignificant action. Thanks for the help. 

Come on, Adobe, please fix this simple function!

[thegroot]

Thanks amirr12606309! Your solution worked for me (Adobe Premiere Pro - Version 23.6.0 (Build 65))!

[Hiddenpictures Ltd]

Same issue - had it now over two years and still not sorted. It never works from the file menu but it does work if you use the new item button at the bottom right of the project window and choose colour matte. Resetting preference does nothing except gived you a bunch of work setting up your shortcuts etc. (I very rarely find that resetting preferences is the answer to anything). Also having folder selected makes no difference on my software and system - currently PP 25.2 build 95 (Beta) but it did it on many previous versions too.  Running Apple Pro Max M2 Studio with 32GB and Sonoma 14.5 OS