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We are running Mac OS 10.13.6.
With the latest update of Premiere Pro, we are seeing this when we launch the software.
When I click the link for info about this, I see the following:
So this shows the requirement of 10.13.6, and provides download links at nVidia. When I click the link for the Display driver, it sends me to this:
Again, it shows 10.13.6 as the requirement, and provides the Mac installer package. However, when I then run this installer, I get this message:
So then I try to go to the main nVidia site and do a search for driver updates, but it does not list Mac OS as an option at all:
So...what the heck am I supposed to do now? Any information about how to get this driver updated so that I can use Premiere without it crashing would be greatly appreciated. Thanks!
Unfortunately, your video card doesn't meet the requirements:
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Unfortunately, your video card doesn't meet the requirements:
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Okay, yeah, I guess I didn't notice that my card was listed as 2048MB. Wish the error message from nVidia was more clear.
So that means I can't run the latest version of Premiere on this machine..?? Should I just uninstall and then re-install the previous version?
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It may run, but if it does, you will not have GPU acceleration.
I would download the previous version as a precaution in case it becomes no longer available for download. You can have more than one version installed.
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It runs, but it crashes a lot. We'll downgrade and then I guess we'll have to start considering a hardware update. Yay...
Thanks for the feedback!
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You're welcome.