Crash when importing

[Jorge Jaramillo Hdz]

When I try to import a main folder with folders in it and footage, Premiere crash in the middle of the import.

I need to import folder by folder to make it thru. And then, it shows an error than says that I can't import some files in that specific folder, it maybe a corrupt file, but no, I just change the name to the files and then import it without problem.

Files are H.265 from Lumix S5, H.264 from Lumix GH5s and Lx100

This is the crash report, if it's helps to understand what it's happen:
https://drive.google.com/file/d/1tKXuBrznLZ6pzm7KQlNztwnH0zi0iMRg/view?usp=sharing

It's extremely stressful right now working with the tons of bugs that it's inside the program, that sometimes it's almost impossible to even import the files to edit. Sometimes import it without problem.

[Kevin-Monahan]

Hello @Jorge Jaramillo Hdz,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin