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Crashs diários Premiere Pro

New Here ,
Apr 30, 2024 Apr 30, 2024

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Esta muito dificil trabalhar com o Premiere Pro, a cada dia os Crashs aumentam, instabilidades, tenho que reiniciar o Pc, já tive que chegar nesse ponto 2 vezes em sequencia para poder trabalhar, telas preta, sem video, carrega Timeline e não carrega o video, dificil.

Meu Hardware não é dos melhores, mas não deve ser tão ruim, tenho um i7 de 6º geração, 32 gb de Ram, video GTX 1660ti, Drives SSD e não uso arquivos 4k, pensando seriamente em continuar com o Premiere. 

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hi there,

Sorry for the crashes. Please share which version of Premiere Pro you're using. If you see any error messages, please share their screenshots. We recommend installing the most recent NVIDIA Studio Drivers if you haven't installed them already. Please also let us know if you have any plugins installed.

 

Post moved to discussions for collecting more information.

Thanks,

Ishan

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Community Expert ,
May 08, 2024 May 08, 2024

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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