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Definitely Will Not Purchase Premiere Pro

New Here ,
Jun 05, 2017 Jun 05, 2017

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You know what's discouraging - opening the Premiere Pro for the first time using the trial and being stuck on a Media Pending screen prior to doing ANYTHING.  Yeah, our business will be heading a different direction...

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LEGEND ,
Jun 06, 2017 Jun 06, 2017

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You say ...you did nothing. ie "prior to doing anything"

I dont believe thatyou got this message bt doing nothing!

What did you load...how...and how long did you wait before you made your decision?

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New Here ,
Jun 07, 2017 Jun 07, 2017

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Okay.

I opened the Adobe Cloud, and installed Premiere Pro.  I then opened premiere pro.  After the load screen, it opens, and I'm presented with that message (in like 6 other languages as well).  Can't click on ANYTHING.  I get not being able to click any drop down menus if it is loading, but not being able to minimize?  Task manager says the program is running, and I walked away for roughly an hour and came back to it and sure enough, the message was still there. 

I contacted Adobe via chat and their answer was "trial doesn't have all functions the purchased copy does."  Yes, okay, I understand this.  But I would think it would allow you to do SOMETHING.

I am VERY new to video editing.  I am NOT new to using a computer...

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Community Expert ,
Jun 07, 2017 Jun 07, 2017

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What are your computer specs?

Did you save a copy of the chat transcript?

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