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Denoiser problem

Explorer ,
May 22, 2012 May 22, 2012

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Hi,

I've applied the denoiser effect to a number of clips to eliminate some hiss from an interview. (Need to match audio quality from a interview shot on an EX3 and then continued on a DSLR.) Seemed to do the job just fine until I played back the timeline. There is a lag in the effect as I go from clip to clip. Some of the audio levels start really low and then come up to normal, as if there's a delay on the effect. I've seen some old posts reporting this problem and am wondering if any of you can tell me if there's been any progress on a fix for this denoiser bug. Using Premiere Pro CS5 on a Windows 7 machine. Thanks.

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correct answers 1 Correct answer

Deleted User
Apr 05, 2013 Apr 05, 2013

SOLUTION

If the noisy clips are the only thing on that audio track, you can add the Denoiser effect from the audio mixer panel rather that applying it to each clip. The effect will apply to everything on that audio track, and I've found that it gets rid of the delays and oscillations of the Denoiser effect lots of times.

Open the audio mixer panel and you should see a slider there for each track and a master. At the top left of the mixer panel UI is a triangle toggle like the ones on all of the bi

...

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Community Beginner ,
May 22, 2013 May 22, 2013

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I have had so many problems with the audio in premiere that I gave up and went a different route. It can be fully reliable and then just horrible.

Work Around

  1. Right click on the audio track > Edit in Adobe Audition. Premier will then render the audio and create a wave file for Audition. Audition will then open the file. It’s peaty seamless and a clean workflow.
  2. Edit the clip in Audition and just save the file premiere will automatically update problem solved. Plus Audition has much better tools for audio. 

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New Here ,
Jun 06, 2013 Jun 06, 2013

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I am also having this problem. I have tried everything in this post to no avail (except editing in audition). After removing all keyframe fades, moving effect to track level, clearing cache etc I have probably spent more time then it would have taken to figure out audition. Hopefully Adobe took note of the bug report and fixes this for Premiere CC. Any other suggestions out there?

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Participant ,
Feb 23, 2015 Feb 23, 2015

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Doesn´t work for me either!

Why can´t Adobe fix that!!!

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New Here ,
Feb 27, 2015 Feb 27, 2015

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Hi everybody,

I've had this same issue! I recently finished a 19 minute short film with hundreds of separate audio clips in it, many shot in different parts of a room with various noise levels. I added denoiser to all of the clips and adjusted each one independently for the best results, then I adjusted gain etc. so everything sounded perfect when I previewed it. I then encoded the video and almost every clip has a hiss at the beginning like a snake briefly and violently interrupting the dialog. I actually had to show the film live with this hissing because I ran out of time. How was I supposed to know that Adobe booby trapped this filter?


The thing I don't understand is why Premiere can't render out what it can easily play back in the audio preview. I've heard the buffer explanantion and I get it, but why can't Premiere draw from this buffer when it renders? I chatted with a tech today and he told me to just use Audition. Two problems with that: 1. I don't know how to use Audition and my film is already a week late, and 2. even if I learned Audition, that means I have to start over with my audio mix that I'm already very happy with and that took a a couple days to get right. NOT ACCEPTABLE ADOBE. The tech said that they're working on a solution, but after some searching online it appears that this has been a problem since 2006. I guess they're just taking their sweet time.

Here's my solution. It's not pretty but it appears to be my only one at this point. I'm going to record the good preview audio with Soundflower on my mac and then import that into the project to replace my original files. I'm probably going to lose some audio quality doing it, but I'll take that over random audio hissing destroying my film any day. I'm going to try it tonight and I'll let you know how it works.



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New Here ,
Jul 13, 2015 Jul 13, 2015

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Did the Soundflower solution work? If so, will you post instructions? I'm out of ideas and out of patience!

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New Here ,
Jun 12, 2015 Jun 12, 2015

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This thread was started in 2012 and the same problem still exists in 2015. Adobe you are a ridiculous company and your product management is a joke.

Hello to you people looking at this thread for answers in 2018.

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New Here ,
Oct 19, 2017 Oct 19, 2017

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lmfao, late 2017 and I just ran into this issue on a 9 minute video with about 40 separate audio clips. I have never had a problem with Premiere in about 6 years until this, and I'm baffled as to how it hasn't been fixed in a handful of iterations. It's a built in feature that removes noise.....fix it!

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New Here ,
Jun 23, 2015 Jun 23, 2015

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How is this still a problem? Seriously thought that with the new 2015 version that this would be fixed. This is embarrassing and is completely wasting my time trying to fix.

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New Here ,
Jul 30, 2015 Jul 30, 2015

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Thanks abrapiro14 for the great solution! It worked perfectly for me….almost. Everything sounded fine on the export except for the very first clip, which still had 2 seconds of hiss. I found a workaround for this: If the audio track was cut (with razor tool) drag back about 2 seconds of the cut audio, set the volume level to 0 until your actual In point, and apply the Denoiser. The 2 seconds of nasty hiss gets applied to the silent chunk that you created, and your audio kicks in beautifully. Hope this helps somebody out there!

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New Here ,
Aug 06, 2015 Aug 06, 2015

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Hey everyone,

So I've tried applying the denoiser effect into the audio track like abrapiro14 said as opposed to applying it to individual clips but the exported versions STILL have the hissing at the beginning of each clip. Has anyone found another solution? Or maybe I'm not doing something right? It's driving me crazy.

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New Here ,
Aug 07, 2015 Aug 07, 2015

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I'm having the same issue. I've tried running the denoiser on everything, cleaned the cache ... but each time I cut to a new clip, I've got that hiss in the beginning. It's super frustrating and leaves my projects sounding unprofessional. Yikes.

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New Here ,
Aug 08, 2015 Aug 08, 2015

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None of the suggested solutions worked for me. Even editing the sound track in adobe audition gives the same effect - first 2-4 seconds are left without denoiser.

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New Here ,
Sep 20, 2016 Sep 20, 2016

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Found a backdoor to this problem.

1) Export the audio with DeNoiser - Audio 1

2) Invert the audio. Export with DeNoiser - Audio 2

3) Import both Audio 1 and 2 and reverse Audio 2.

Audio 2 should have the effect problem at the end, not the beginning.

4) Now you can make an edit in which you can cut the problem out of your audio.

Cheers!

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Participant ,
Aug 28, 2015 Aug 28, 2015

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Hello Adobe

will this ever be fixed???

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Adobe Employee ,
Aug 28, 2015 Aug 28, 2015

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Hello Adobe

will this ever be fixed???

Hi Senhay,

I looked at the bug and it keeps getting deferred because of a design limitation, apparently. It looks like a redesign of this effect will have to take place. I urge you to file a bug so that you can add your voice to the issue: http://adobe.ly/ReportBug

The workaround is to use Adobe Audition. Can you try that for now?

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Expert ,
Aug 28, 2015 Aug 28, 2015

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Perhaps the effect should be removed.

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Adobe Employee ,
Aug 31, 2015 Aug 31, 2015

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Perhaps the effect should be removed.

Hi Richard,

I know but I can't really do anything about that. You can make the suggestion in a bug report, though: http://adobe.ly/ReportBug

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
May 29, 2016 May 29, 2016

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I want to express my extreme disappointment in Adobe for failing to fix the denoiser bug. I have wasted countless hours trying to rectify the three-second delay issue. And I do not want to spend even more hours learning how to use Audition just to sort out an issue which was reported 5 years ago.

I only want to create professional-sounding videos. Why is this still an issue in 2016? I don't care what "design limitation" there is. Prioritise it NOW. I am paying a lot of money every month for this software and I expect the highest quality. The denoiser effect is vital for people without top-of-the-range microphones and the fact I can't use it without it sounding unprofessional is completely unacceptable. I do not want any more "workaround" suggestions. I want you to tell me how Adobe will fix this issue and when I can expect it to come into effect. Thank you.

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New Here ,
Aug 31, 2015 Aug 31, 2015

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It's been 3 years since this thread and Adobe still haven't fixed this???

I'm having the same issue with Premier Pro CC 2015.

I Had to move my whole project back to Final Cut Pro X.

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Adobe Employee ,
Aug 31, 2015 Aug 31, 2015

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It's been 3 years since this thread and Adobe still haven't fixed this???

I'm having the same issue with Premier Pro CC 2015.

I Had to move my whole project back to Final Cut Pro X.

Sorry about that Pedro. Audition didn't work for you?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Aug 31, 2015 Aug 31, 2015

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No.
I had the same issue with Audition.
You know the funny thing? I just had a chat with an Adobe Support representative and she told me the solution would be to use Final Cut Pro Instead.

Funny, huh?
I hope I receive an e-mail from adobe with a survey about their support.

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Community Beginner ,
Dec 10, 2015 Dec 10, 2015

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Same issue here. I've been spending the last 24 hrs trying to find a solution.

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New Here ,
Dec 16, 2015 Dec 16, 2015

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I happen to love the DeNoiser filter and have used it successfully before on single long clips.  But I am editing a project today and I ran into this same problem everyone is having.  I have a lot of edited audio clips in my project, multiple audio sources that I am trying to use DeNoiser on to clean up.  When my video exports, the first three seconds of each clip where there is an edit point will have a hiss, until the Denoiser turns on and then the hiss comes down.

I tried cleaning my cache - That didn't work at all. I tried adding the Denoiser as an effect to the track, that also didn't work for me, the result was the same.

Here is the solution I found that worked - I actually removed the denoiser on all my clips, every single one in the timeline, then I exported just the final edited audio clip as a waveform.  I then imported that waveform back into Premiere, it still sounds noisy at this point, but its now one single big clip.  I then dragged that clip back to my original timeline on a different audio track so it lined up perfectly.  Then I applied a denoiser filter to that single large clip, the result worked like a charm!  No more annoying denoiser gaps every time there is an edit point.

This method worked for me, hope it helps! 

-Alex Matthews

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New Here ,
Feb 02, 2016 Feb 02, 2016

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This was a simple but great tip. Fixed my issue. Thanks for sharing. Kinda crazy this is still a problem.

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New Here ,
Apr 13, 2016 Apr 13, 2016

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Still having this issue to this day. I simply cannot work with this software anymore. Utterly unprofessional garbage!

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