DirectX Errors

[Paul_Miller]

From time to time Adobe Premiere Pro v15.4.1 displays these errors in the Console window.

When this happens, all I see is a white screen in any of the Monitor windows. Exiting Premiere and restarting usually solve the problem. This happens when I open and close several projects for editing purposes. 

I've seen this discussion many years ago with Adobe Element Apps. The solution there was to enable Direct Play in Legacy Components. That fix doesn't work in this situation.

The operating system is Windows 10.

[Sumeet Kumar Choubey]

Hi Paul_Miller,

Sorry to hear about this. Let us know more about your system specs (CPU, GPU & RAM). In Premiere Pro, navigate to Help > System Compatibility Report & check if you are getting any compatibility issues.

Thanks,

Sumeet

[Paul_Miller]

System Specs

Processor Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz 2.70 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 03A24A21-1C61-4A54-9EC9-269CEA5BA581
Product ID 00329-00000-00003-AA672
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Enterprise
Version 21H1
Installed on ‎5/‎21/‎2021
OS build 19043.1237
Experience Windows Feature Experience Pack 120.2212.3530.0

[Paul_Miller]

I guess no one has an answer to DirectX errors in Adobe Premiere.

Just updated all my drivers through Dell support and it still happens.

Is there a DirectX driver or application I need to update?