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Dynamic Link premier to AME with AE comp not work

Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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Hello, when I try to queue AME from Premier with an AE composition, it tells me that PProheadless cannot work and does nothing. Other times he gets stuck reading XMP and does nothing. I have not been able to solve this and it takes a lot of work time. please help!!.

PremierCC 14.3.00

AME 14.3

AE 17.1.1

MOJAVE 10.14.4

 

Captura de Pantalla 2020-06-23 a la(s) 16.38.17.pngexpand imageCaptura de Pantalla 2020-06-23 a la(s) 16.39.14 (2).pngexpand imageCaptura de Pantalla 2020-06-23 a la(s) 16.44.22 (2).pngexpand image

 

TOPICS
Error or problem , Export , Freeze or hang

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Community Expert ,
Jun 23, 2020 Jun 23, 2020

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as a first step:

clean media cache inside both premiere pro and media encoder

in after effects go to Edit - Purge - All Memory and Disk Cache

 

if you still encounter issues, please send more details about your dynamically linked AE comp

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Community Expert ,
Jun 23, 2020 Jun 23, 2020

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and please if you can toggle on/off the video tracks on premiere,

start with the dynamically linked AE comp, toggle it off, and 

try to export to media encoder, do you still get the same error?

if yes, keep toggling tracks on/off and export until you no more get that error.

When that happens it means the culprit is in the video track you turned off,

reply us back with details on the clip on that video track...

I am trying to narrow down the issue..

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Community Beginner ,
Jun 24, 2020 Jun 24, 2020

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Thanks Carlos (do you speak Spanish?), I did what you say in your answers and the same thing happens.
I think the problem could be in the PProheadless. Every time I start the encoded PProheadless crashes and AME doesn't work.

Uninstall all CC and reinstall. I have the latest version of CC and still have this problem.

Captura de Pantalla 2020-06-24 a la(s) 09.59.31.pngexpand imageCaptura de Pantalla 2020-06-24 a la(s) 10.01.07 (2).pngexpand image

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Community Expert ,
Jun 24, 2020 Jun 24, 2020

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unfortunately i do not speak spanish but i would like to learn the language!

try to go to premiere pro project settings - general - renderer

what do you have? which one are you on? if only software only is enabled, then try to update your GPU driver.

Try to use GPU acceleration renderer on both Premiere Pro and Media Encoder (yes, after effects should have that as well)

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Community Beginner ,
Jun 25, 2020 Jun 25, 2020

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Thanks Carlos !!!, if I have it configured as you say, PP and AME with GPU Metal acceleration.
It still doesn't work.
It's a shame.
The funny thing is that in normal PP timelines it works for me without any problem. But integrating an AE composition breaks PProheadless.

Captura de Pantalla 2020-06-25 a la(s) 09.33.53.pngexpand imageCaptura de Pantalla 2020-06-25 a la(s) 09.33.05.pngexpand imageCaptura de Pantalla 2020-06-25 a la(s) 09.31.48 (2).pngexpand image

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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can you please try with software only rendering on both PP, AME and AE?

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Community Beginner ,
Jun 25, 2020 Jun 25, 2020

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Hello, I tried and although PProheadless did not crash, I was fixed in reading XMP. Then AME hung up.
it didn't work.

Captura de Pantalla 2020-06-25 a la(s) 14.06.41 (2).pngexpand imageCaptura de Pantalla 2020-06-25 a la(s) 14.08.51 (2).pngexpand image

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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can you please try on software only in AME but this time without your linked AE comp?

just to narrow down the problem...

if it works, then render your AE comp inside after effects render queue and import the exported video 

into premiere pro

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