Edit window and Export switch on their own

[Paul_Gringo]

Edit window and Export switch on their own.

Adobe Premiere 25.1.0, Windows 11 Pro 23H2, Nvidia Studio 566.14, Razer Synapse 20241205.

Intel Core I714700K, MAG Z790 TOMAHAWK MAX WIFI, DDR5 6400 (3200) 2x32, Nvidia Geforce RTX 3060ti GDDR6х, SSD 990 PRO 1TB, PURE LOOP 2 FX | 360mm.

[R Neil Haugen]

I cannot tell what you mean. Please add more description of the issue ... as I've no clue whatsoever what is going on for you. Screengrabs and more words both help.

[Paul_Gringo]

When I want to render, I'm in the Edit window. I click on the Export window. I start specifying a preset and the window itself switches to the Edit window. The mouse cursor is on the selection of a preset, for example, and the window switches. It's like the ghost is controlling the mouse) The problem is not with the mouse, double click or other problems, I’ll say right away

[R Neil Haugen]

By "render", you actually mean export, in Premiere terms. "Render" is used specifically for sequence "render" ... either previews or render & replace operations.

So you're on the Export screen, you start perhaps scrolling the export preset options, and it jumps back to Edit page?

[Paul_Gringo]

Yes, I'm on the Export screen. I can scroll, I can do nothing at all! The window switches itself and sometimes Primer itself just freezes on this window

[R Neil Haugen]

Bizarre behavior that, no question.

@Ann Bens @Averdahl  anyone got an idea?

[Ann Bens]

Not seeing this: reset prefs?

[Paul_Gringo]

Settings reset, version updated. The problem remains.

[Paul_Gringo]

At first I thought the problem was with the disk. Freezes can occur due to this; communication with files is lost and this can cause the program to freeze. I changed the disk - it didn't help

[Averdahl]

@R Neil Haugen My take on this: The TS has been reporting all kind of odd issues for some days now that happen to Premiere Pro and the TS claims that absolutely nothing has to do with his computer/OS config. Many (all) times with an attitude as well when someone tries to help.

Since none of the issues have been reported earlier the conclusion is clear. There is indeed an issue with the TS computer/OS config. He writes that he has the Razer Synapse. (See first post) The Razer Synapse claims to have "Advanced Macro Capabilities". If the the Razer Synapse fire off a macro now and then depending on what key/key combination is pressed it may explain many, if not all of the issues.

The reason to why i think so: I have a Steelseries keyboard with macro capabilities that i never use. Some days ago the firmware got updated and the keyboard were resetted back to its original config that enabled macros. All of a sudden the Save As dialog popped up for no obvious reason when i pressed a key that never brings up the Save As dialog. More odd things happened as well in Premiere Pro because of this thing alone.

In short, when i had gone through resetting prefs, etc, etc i discovered that my keyboard seemed to fire off all kind of keystrokes when pressing other keys in all apps. I turned off the macro-blah-blah on the keyboard and *boom*, everything did go back to normal.

Macros can do just this, swithching windows, make spacebar do a different thing, making an app behave oddly when trying to use it, etc, etc. Press a key and something else happens...

It cannot be Premiere Pro alone in all his cases. It´s either the computer/OS config or user error.

Thats my take on it and it wont be popular.

@Ann Bens @Averdahl  anyone got an idea?

By @R Neil Haugen

[Kevin-Monahan]

Hello @Paul_Gringo,

Have you tried this issue with a different keyboard?

Thanks,
Kevin