Copy link to clipboard
Copied
hello from vienna!
i never thought this day would come..
normaly, the internet (and of course this forum) has all the answers & solutions, because every known problem appeared somewhere on earth previously.
until today...
problem: the presets i've imported disappear, when i re-open my project.
i import presets - fine. (right click, import presets, click on it, as usual)
i can use them normaly - great.
i enjoy the workflow in premiere - nice.
i save my project as usual. i start the program the next time and all the imported presets are gone.
i tried to re-import them several times - and everytime they import normal - i can use them - and then, after saving and re-opening the project, they are all gone (and with them, all the progress i made with them)
maybe anybody here, who could help me.. the internet so far couldnt.
best wishes
k
ps: i'm using:
premiere cc 2015.3
windows 8.1
16gb ram
dont know what you probably need to know. just ask. i'm here, hoping for your help. thx.
Copy link to clipboard
Copied
Hi everyone,
Is there any solution on the above matter? Got same issue with foll system:
Copy link to clipboard
Copied
The remedy has been found in the neighbour topic here
Thats it!!!
Ann Bens : 10.03.2017 3:13
I have no trouble importing the either.
Maybe resetting preferences:
Rename 11.0 folder to Old_11.0 in
Windows: C:\Users\UserName\Documents\Adobe\Premiere Pro\11.0
Mac: Documents > Adobe > Premiere Pro > 11.0
Make new project (dont open old) and see if you can import the preset.
Copy link to clipboard
Copied
The problem is not, that I cant import presets... As i said importing presets and using them is no problem... But when I restart the program they are simply disappeared
Copy link to clipboard
Copied
Hey, ist there any solution? Adobe, please answer!
This costs me always so much time!
Everytime i restart premiere pro 2019 the imported presets are diappeared. I alway gotta reimport them...
Please find a solution!
Nikolai.
Copy link to clipboard
Copied
Have you found a solution yet? Or do you still have trouble with it?
Copy link to clipboard
Copied
Have you found a solution yet? Or do you still have trouble with it? Im on Premiere Pro CC 2020 and I still have the same issue.
Copy link to clipboard
Copied
I do have this same problem in version 23.2.0. Has anynone found any solution?
Copy link to clipboard
Copied
I do have this same problem in version 23.2.0. Has anynone found any solution?
Copy link to clipboard
Copied
Putting the imported presets in a folder you make has solved the problem for 3 people working on my team, IE: PRESETS > [your folder] > Imported preset folder. Best of luck