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Erro ao abrir aba EFEITO

New Here ,
Oct 17, 2024 Oct 17, 2024

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Olá gente, atualizei os apps ontem e agora eu usar o premiere, só dá tilt.

Ele não permite que eu abra a aba EFEITOS.

É só clicar nela que o app fecha. já reinstalei 3 vezes, limpei as preferencias anteriores, reiniciei o mac e nada. preciso editar um vídeo e estou sofrendo com isso.

 

Alguma ajuda?

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correct answers 1 Pinned Reply

Adobe Employee , Oct 17, 2024 Oct 17, 2024

Hey there, @marianaboro1980,

Thanks for the bug report. If you have plugins, can you try launching without third-party plugins? Press Shift at launch for the Reset Options dialog box. You can launch without plugins that way and reset preferences from there. These troubleshooting steps may help. Let the team know how it goes.

 

Thanks,
Kevin

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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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Hey there, @marianaboro1980,

Thanks for the bug report. If you have plugins, can you try launching without third-party plugins? Press Shift at launch for the Reset Options dialog box. You can launch without plugins that way and reset preferences from there. These troubleshooting steps may help. Let the team know how it goes.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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