Error Code 5 During export since update

Report · Apr 04, 2019

MAXIMUM DEPTH ISSUE

Since the most recent update, When I export a sequence that has 2k rez .MOV files in it and I select the option "Render with Maximum Depth", Premiere crashes with the Error code "5" Every time. I called tech support and they helped me determine that that one feature, "Maximum Depth" is crashing the export and the only work around they could find was to UN CHECK it and not use it at all, But I need it..

Im on a strong computer and I have exported these files with Maximum Depth Checked thousands and thousands of times so its not a memory or hardware issue. My machine was just built for video editing.

TROUBLE SHOOTING,

I have determined that the issue is with the latest update ONLY by exporting the same file with the same settings on an OLDER version of Premiere (2017). I have both installed. So the same file with the same settings WORKS on 2017, But NOT 2019. Does this mean its a bug of some sort? Has anyone else had this issue?

(Photo attached)

Report · Apr 04, 2019

Are you sure you need Max Depth? If you have a GPU enabled, it's already processing everything at "max depth" ... which is 32-bit float. Very rarely is it needed by any project with a GPU actually working.

Neil