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Every time I try and install a new motion graphic from the Premium or Free stock templates, I get an error message that says "An error occurred during download from Adobe Stock Server" It's been doing this for weeks. Any idea how I fix it?
Same here, although the act of trying to drag in a template from Adobe Stock in graphics templates seems to license it successfully. You can then go to License History in stock in your web browser, download the file, and import into premiere pro from there. Which still sucks and is broken, but allows you to work.
We've made improvements to address this import error. Would you mind trying it again to see if it's working properly? Let us know if it works.
Thanks,
Sumeet
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We've made improvements to address this import error. Would you mind trying it again to see if it's working properly? Let us know if it works.
Thanks,
Sumeet
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IT WORKS NOW!!!!!!!
yay!
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Glad to hear that it's working properly! Feel free to reach out if you experience any issues. We're here to help.
Thanks,
Sumeet
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I have a question in a different category. Can I sync my Premiere Rush projects on my computer and phone? If so, how do I do it?
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Sorry about the inconvenience. Creative Cloud Sync for Rush is no longer available. You may refer to this link to learn more about it.
Thanks,
Sumeet
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Hi there,
I am experiencing the same issue when trying to use Adobe Stock templates in Premiere Pro. Any suggestions? This has been happening for a few months.
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