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Carlos5C56
Carlos5C56
Inspiring
August 23, 2020
Answered

Error with Playback

  • August 23, 2020
  • 3 replies
  • 622 views

Whenever I start a project I had previously worked on, I get yellow render lines, and video won't play. I rendered an in and out sequence to get green lines and it will not even play a rendered sequence. I have already tried switching the renderer option in the project settings and clean the cache and nothing. I just switched the graphics card to a GTX 1660 and I disabled it to see if that was the problem but it seems like it's not. After effects is running smoothly and like it should so I don't know what's the issue in premiere. 

This topic has been closed for replies.
Correct answer Carlos5C56

UPDATE:

I got the playback to work now. I searched up on youtube and all I had to do was go to preferences > audio hardware and change the device class to MME. 

3 replies

R Neil Haugen
R Neil Haugen
Legend
August 24, 2020

Yowza ... your system drive is chock full, and if your cache files are on that drive, you got no place for cache for Premiere or your system to use a drive space for a RAM cache. You need to clear that system drive, get at least 20GB free.

 

MediaInfo download page ... it's a free utility heavily used 'around here'. Download, install on your desktop after clearing some drive space! ... then drag/drop a clip onto that applet's icon. When it opens, select the Tree View from its viewing options. Make a screen-grab, and drag/drop that onto your reply box so we see it.

 

Neil

 

Everyone's mileage always varies ...
    Carlos5C56
    Carlos5C56Author
    Inspiring
    August 24, 2020

    I have changed the redictory for cache to my D drive and i still can't get a playback. 

    Carlos5C56
    Carlos5C56AuthorCorrect answer
    Inspiring
    August 24, 2020

    UPDATE:

    I got the playback to work now. I searched up on youtube and all I had to do was go to preferences > audio hardware and change the device class to MME. 

    M
    Michael Grenadier
    Legend
    August 23, 2020

    Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card. and your source properties and sequence settings.  Have you done any software or OS updates or installed any new peripherals?

    Carlos5C56
    Carlos5C56Author
    Inspiring
    August 23, 2020

    Specs:

    • i7-7700k 3.6GHz,
    • 32BG DDR4 RAM
    • Geforce GTX 1660 6GB DDR5
    • 256GB SSD
    • 1TB HDD
    • Premiere Pro 14.3.2

    I haven't done any OS updates or installed any new peripherals but I have just installed the GTX 1660 graphics card and downloaded the driver for it. Premiere was running fine before when I had GTX 730 GPU but ever since I installed the new GPU I can't get the playback to work in premiere. Every other program runs fine as it should with the new GPU so I don't know what's the issue. 

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    August 23, 2020

    Is all the footage etc on the spinning drive?

    Please post screenshot of footage in Mediainfo in treeview.

     

    R Neil Haugen
    R Neil Haugen
    Legend
    August 23, 2020

    Are other projects having troubles, or only this one?

    Everyone's mileage always varies ...
    Carlos5C56
    Carlos5C56Author
    Inspiring
    August 23, 2020

    Every project I open has the same problem. When I click play on the project it doesn't do anything. I cannot even play a video preview from the media browser.

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