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Errors when exporting with media encoder

New Here ,
Nov 16, 2016 Nov 16, 2016

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When I to export my video, I get the same error message every time. Ive tried makeing sure the video starts at 0.0 and making sure there are no extra chapters.

Error code:

Export Error

Error compiling movie.

Export Error

Failed to create encoder.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\sklan\Videos\*Video name*.mp4

Writing file type: H264

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 24

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New Here ,
Nov 16, 2016 Nov 16, 2016

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Unfortunately there are MANY people with the same problem waiting for answers...

but you might find some info here

Error Compiling Movie GPU/Lumetri with Premiere 2015.3

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Adobe Employee ,
Nov 17, 2016 Nov 17, 2016

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Hi Copperl,

Change the Renderer to Mercury Playback Engine Software only mode in Queue panel right bottom corner & try export.

ME.png

Thanks,

Vidya Sagar.

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New Here ,
Nov 24, 2016 Nov 24, 2016

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Tried this and the video still fails to export, Thanks.

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Adobe Employee ,
Nov 29, 2016 Nov 29, 2016

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Hi Copperl,

1. Is this happening with all project exports & file formats?

2. What is the version of Premiere Pro?

3. Have you updated the GPU drivers?

4. What is the version of Windows OS?

In Media Encoder Preferences > General > Premiere Pro > Uncheck "Import Sequence natively".

In Media Encoder Preferences > Media > Uncheck "Enable accelerated Intel h.264 decoding"

Quit, Relaunch Media Encoder, Export again & check the export

Please let us know the status.

Thanks,

Vidya Sagar.

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New Here ,
Nov 29, 2016 Nov 29, 2016

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Hello Sagar,

The solution you sent me still didn't quite fix it, ill send screen shots of all my settings i have and tell me if you need any more screenshots of anything

Also here is the rest of the info:

Version of Premiere Pro - CC 2017

GPU drivers and all updated, I have a AMD Radeon R9 390 series, Crimson edition 16.9.2

Windows OS - Widows 10 Pro

And yes, ever premiere pro file i try and export to media is failing

Screenshot (26).pngScreenshot (25).pngScreenshot (24).pngScreenshot (23).pngScreenshot (22).pngScreenshot (21).pngScreenshot (20).pngScreenshot (19).pngScreenshot (17).png

Thank you,

Cooper Lanier

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Explorer ,
Nov 29, 2016 Nov 29, 2016

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I also am getting compiling errors on a brand new computer with GTX 1080. Get error code 5 everytime.

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Adobe Employee ,
Dec 07, 2016 Dec 07, 2016

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Hi Copperl,

In the posted screenshots Preferences > General > Premiere Pro > Uncheck "Import Sequence natively". is still checked. Please uncheck it & try export.

Thanks,

Vidya Sagar.

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Community Beginner ,
Jan 19, 2017 Jan 19, 2017

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I have the same problem. Since updating yesterday exporting "fails to create encoder". Project contains .mov, audio, jpg, and png.

Export Error

Error compiling movie.

Export Error

Failed to create encoder.

Writing with exporter: H.264

Writing to file: \\?\N:\!Engineering\Zeiss eTraining\Videos\Projects\sample mounting 1\Sequence 03.mp4

Writing file type: H264

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 24

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New Here ,
Feb 19, 2017 Feb 19, 2017

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No I still get the same error when trying to export

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New Here ,
Feb 19, 2017 Feb 19, 2017

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Here's another screenshot

Screenshot (27).png

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New Here ,
Jan 07, 2017 Jan 07, 2017

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I have the same problem, and it seems to go together with a host of other problems. I cannot export H264(or the BluRay variant) or H265. The error seems to be a problem with starting the encoding stream. And all suggestions so far have tried to look at loading the project correctly in Media Encoder. That doesn't seem to be the problem.

The error below is h265, but it is the same for h264 further down.


Another separate problem is that when I click on MPEG2 codec in the drop down list, Premiere crashes.

DNxHR export works. But... I have to convert to h264 with Media Encoder on a different computer.  If there is an glitch in the MXF it produces, Media Encoder on that other PC will fail the encode.

I've been trying to export something all day now.....

==========================

Encoding Time: 00:00:00

01/07/2017 04:33:26 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Failed to create encoder.

Writing with exporter: HEVC (H.265)

Writing to file: \\?\C:\Users\######HIDDEN########\file.mp4

Writing file type: HEVC

Around timecode: 00:00:00:00

Component: HEVC (H.265) of type Exporter

Selector: 9

Error code: 24

-----------------------

Writing with exporter: H.264 Blu-ray

Writing to file: \\?\C:\Users\######HIDDEN########\ FINAL VERSION_1.m4v

Writing file type: H26B

Around timecode: 00:00:00:00

Component: H.264 Blu-ray of type Exporter

Selector: 9

Error code: 24

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LEGEND ,
Feb 20, 2017 Feb 20, 2017

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New Here ,
Jan 31, 2018 Jan 31, 2018

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i have changed the file path and it worked perfectly

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Adobe Employee ,
Jan 31, 2018 Jan 31, 2018

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CooperL,

An old post of yours has resurfaced and has no solution that you have verified. Still experiencing this issue? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Feb 01, 2018 Feb 01, 2018

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Hi, I have a same problem as that first post in 2016.  Change to Mercury Playback Engine Software does not solved it. I have Premiere CC 12.0.0. and NVidia GTX 960. 

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New Here ,
Mar 02, 2018 Mar 02, 2018

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I have the same problem.

Occurs when exporting to Media Encoder from After Effects. Exporting to AVI directly from After Effects seems to work fine (has not finished yet). Is this a Media Encoder issue?

Error code: -1609629695

Driver: NVIDIA GeForce GTX 1060 3GB

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New Here ,
May 09, 2019 May 09, 2019

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still the same problem. No fixes?

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New Here ,
Mar 08, 2020 Mar 08, 2020

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LATEST

For me, the change from CBR to VBR fixed the problem very well.
In my Case, I added the Sequenz (CBR set) out of Premiere Pro to the render que in Media Encoder and then set VBR/12 there, using Dynamic Link.

 

Used the fullest and newest Macbook 16 and newest Adobe Apps Versions.

 

Hope this solves your problem.

Best,

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