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Fin de Pencier
Known Participant
October 11, 2022
Question

Export stuck, can't disable GPU acceleration

  • October 11, 2022
  • 2 replies
  • 791 views

Hey guys. My export is getting stuck, usually at around 80%. 

 

One of the suggestions I saw online was going into project settings and disabling GPU acceleration. That option is greyed out for me, see attached screenshot. Also, see my export settings attached. I'm running a MacBook Air with only 8GB of ram, but I'm using proxies and haven't had any problems exporting in the recent past. 

 

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
October 11, 2022

Try turning off Hardware encoding in the Video tab of the export settings.

    F
    Fin de PencierAuthor
    Known Participant
    October 11, 2022

    that didn't work unfortunately. 

    M
    Michael Grenadier
    Legend
    October 11, 2022

    have you tried running in Rosetta?  Really difficult to troubleshoot problems remotely unless we approach it in a systematic fashion.   If you don't understand the questions or some of the terms, post back.

    M
    Michael Grenadier
    Legend
    October 11, 2022

    is your macbook air using an m-1 chip?  If so, try running premiere in rosetta.   To run in Rosetta, I think you find the premiere app, right click and choose get info and there should be an option to run it in rosetta.  Not on an m-1 machine at the moment, so can't confirm.    And although m-1 chips have a whole new memory management process, 8 gigs is probably not enough to work with 4K material...  Are your proxies of a lower resolution?  If not, you might see if lowering the resolution of your proxies to allow you to at least edit...

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