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3

Export stuck on 99%

Community Beginner ,
Mar 12, 2023 Mar 12, 2023

Hello, I am trying to export a 1 hour 45 minute video and whether I export straight  from Premier pro or Media Encoder, it gets stuck at 99% and won't go past that. I was able to render the files fine, I tried leaving it over night, I have a very strong computer with more than enough space. I do 3 files, an audio file that I can hear, the video file that o can't see, and the mp4 file that has nothing on it. I think that the audio and video files are being made but it isn't mixing them together to make the mp4. I'm stuck

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

Hi Evan,

How long was it stuck there? Ten minutes? An hour? Sometimes, it takes awhile to get the file written to disk and some people don't give it enough time to complete and force quit, especially on long exports. I agree that the progress bar should probably be a bit more accurate or at least tell you what's going on as your export is finalized.

 

Hope the info helps.

 

Thanks,
Kevin

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Valorous Hero ,
Mar 12, 2023 Mar 12, 2023

Make sure you're not exporting to a directory in a cloud folder like DropBox, G-Drive, OneDrive, or Creative Cloud itself. Look for a directory on your storage drive that doesn't have to do with clouds, as that could be causing the issue.


Byron.
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Community Beginner ,
Mar 12, 2023 Mar 12, 2023

I am exporting to one of my external hard drives. Should I export directly to my desktop?

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Valorous Hero ,
Mar 31, 2023 Mar 31, 2023

Not necessarily, but try. 


Byron.
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New Here ,
Mar 30, 2023 Mar 30, 2023

I'm having this same problem, also exporting to an external drive, also stuck at 99% in the encoding process

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Adobe Employee ,
Mar 30, 2023 Mar 30, 2023

Hi Evan,

How long was it stuck there? Ten minutes? An hour? Sometimes, it takes awhile to get the file written to disk and some people don't give it enough time to complete and force quit, especially on long exports. I agree that the progress bar should probably be a bit more accurate or at least tell you what's going on as your export is finalized.

 

Hope the info helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Dec 08, 2023 Dec 08, 2023

hello, I've had to let the encoding process work overnight. i come back the next day and still stuck at 99%. No Crazy graphics or anything.

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

On mine, it was because of a linked Aftereffects composition, keeps getting stuck and wont finish. I solved it by just rendering it, and linking the render instead.

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Community Beginner ,
Dec 03, 2023 Dec 03, 2023

The same problem but I've checked and the file is created, no matter what the render progression displays 99%. Just closed this info pop up window and continue working. Checked the rendered movie and it plays correctly. 
Some renders does have this issue, no clue why, but destination disk is not the problem, as far as I can tell. 

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New Here ,
Apr 13, 2025 Apr 13, 2025

sam eproblem. im tried with export one video... 

 

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Community Expert ,
Apr 13, 2025 Apr 13, 2025

Sometimes pausing the export in AME and restarting it will fix that.

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New Here ,
May 28, 2025 May 28, 2025

How do I pause the export in AME

 

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Community Expert ,
May 28, 2025 May 28, 2025

I'm not at my editing computer now to take a screenshot, but it is in the upper right corner of the Media Encoder window.

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Community Expert ,
May 28, 2025 May 28, 2025

ame.png

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New Here ,
Jun 28, 2025 Jun 28, 2025

Hey there, have you maybe found the solution? I got the same issue today and i need to have one very important project exported in less than 24 hours...

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Community Expert ,
Jun 28, 2025 Jun 28, 2025

Did you try pausing and restarting?

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New Here ,
Jun 28, 2025 Jun 28, 2025

I tried like 7-8 different ways, and also every suggestest thing here but nothing seems to work.

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Community Expert ,
Jun 28, 2025 Jun 28, 2025
LATEST

Do you have enough free hard drive space?

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