Export video is not working.

[Brian26114163b1kb]

I have problems exporting my video in H.264 in premiere pro v22.6.2. It is not working. It is always 0%

My laptop is Dell Vostor 5620 with an i7 1260P processor.

How do I solve this problem?

Thank you in advance!

[Kartika Rawat]

Hi there!

Sorry about the trouble. Does it happen on a specific project? Have you tried deleting cache files and resetting preferences?

Let us know how it goes.

Thanks,

Kartika

[Brian26114163b1kb]

I tried deleting cache files  and  resetting preferences , but can not fix this issue.

It happen on any project , not specific project.

[Brian26114163b1kb]

I update my video card  MX570 driver , can be fixed this issue.

Thank you for your support.

[Kartika Rawat]

Let us know if updating drivers help.

Thanks,

Kartika