Exporting: stucks always (sometimes 0% or higher but never finished)

[cz25390260iwo9]

Hello,

I think I've got a problem. When I export a video (even a short none-edited clip), the render will stop at SOME point. (Like, this time 0%, next time it will stuck at 2%,3% or 14% etc.) After I clicked "Cancel" the whole program becomes not-responding and then crushed. I checked all stuff: no special plug-ins, effects or other fancy stuff (the program is complete fresh), just exporting one clip will cause this problem. I searched the commuity and found one solution: running as an administrator, but this failed on my try. So please, I'm begging for your kind help!

[Ishan Y]

Hey cz25390260iwo9,

Sorry for the issue. Are you having this problem with Media Encoder, Premiere native encoder, or both? Which version of Premiere Pro and Media Encoder are you currently using? Do you experience this issue with a specific project or all of them? Also, please share your system specifications. We're here to help.

Thanks,

Ishan

[cz25390260iwo9]

Thanks for your reply.

The problem happens on both encoders. My version is 22.0 (and actually I've tried some of other versions and it still happens) This problem happens on all of my projects and even a newly created project with just a simple clip. And here's my system specifications: corei5-1240p 1.70GHz RAM 16G

Please help me fix this. Thank you!

[Ishan Y]

Thanks for sharing the info. Have you tried launching Premiere as an administrator?

[cz25390260iwo9]

Yes I have but it still happens

[Peru Bob]

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

[cz25390260iwo9]

KIOXIA 512GB (C:119 D:177 E:178) and 2 mobile hard drives (F WD Elements: 698 GB G TOSHIBA: 1.81TB)

Premiere is in drive D(107/177GB) cache files are in drive G(1.3/1.81TB).

Thank you!

[cz25390260iwo9]

Sorry for my carelessness, '107/177GB & 1.3/1.81TB' means 107GB left & 1.3 TB left

[cz25390260iwo9]

Anyone, please give me some advice. Thank you!!

[Peru Bob · Accepted solution]

See if something here helps:

https://helpx.adobe.com/in/premiere-pro/kb/error-compiling-movie-rendering-or.html

[cz25390260iwo9]

I'll try as soon as I'm free, thanks!

[cz25390260iwo9]

THANK YOU!!! THIS ACTUALLY WORKS!!! This tip helped me fixed the problem:

[cz25390260iwo9 · Accepted solution]

THANK YOU!!! THIS ACTUALLY WORKS!!!

1. Choose File > Project Settings > General. The Project Settings window opens. 
2. In the Video Rendering and Playback section, choose Mercury Playback Engine Software Only.

OH MY GOD THANK YOU KIND SIR!