Extremely Slow Exports with Premiere 2019

[kw395]

Exporting a video is at least an order of magnitude slower with PP 2019 than it was in PP 2018. I wasted two and a half hours this evening in a chat session with an Adobe service rep. This program is unusable. Major step backwards for Adobe. This problem needs to be addressed ASAP.

Windows 10

Intel i7-8700 3.2 Ghz processor

32 GB RAM

NVIDIA GeForce GTX 1070

[Vidya Sagar]

Hi kw395,

Sorry for the performance issue. Is this happening with all projects?

Are you using any third party effects in the project?

Are there any Dynamically linked After Effects comps in the project?

Thanks,

Vidya

[kw395]

I've only tried it with one project. No third party effects, etc. Just a simple video project.

Because the project file had to be updated to be compatible with 2019, I can't bring it back into 2018. The result is that I'm dead in the water. This is beyond unacceptable.

[Kevin-Monahan]

kw395,

We haven't heard back from you. Are you still experiencing this issue? Please let us know.

Thanks,
Kevin

[sarat21065767]

can u help me plz I have the same problem

[Carlos Ziade]

kw395  Can you please try to update your Nvidia driver directly from Nvidia website ?

Do not run a normal Windows update for your driver

You seem to be working on 'Software Only'

[Patrick J. Palmer]

For those of you running nVidia cards: Premiere Pro CC 2019 is using the latest version of CUDA. Please be sure to update your GPU and your CUDA drivers. Further info can be found here:

Important information on GPU-acceleration with CUDA and Apple Metal | Adobe Blog

Cheers,

Patrick

[RachelWaymakers]

Hi Patrick can we have this in dummy terms because I didn't really know what half of that meant.

What do I need to do to stop this from happening?

[ThisIsJacobOnAdobe]

I have heard of others experiencing the same issue.

[WeAreMoose]

Here's a list of all NVIDIA drivers:

Beta and Archive Drivers | NVIDIA

Thanks to Ann Bens , I now know that drivers  between

411.X and 416.X

Are the span where CC19 can use CUDA Acceleration. Try to find a driver in this span which works well with CC17 and CC19.

Thanks to Ann Bens I found a good one.

Thanks

Jannick

[jonathanf69699133]

I'm on 416.34

[RjL190365]

Actually

WeAreMoose  wrote

Here's a list of all NVIDIA drivers:

Beta and Archive Drivers | NVIDIA

Thanks to https://forums.adobe.com/people/Ann+Bens  , I now know that drivers  between

411.X and 416.X

Are the span where CC19 can use CUDA Acceleration.

Actually, any Nvidia driver version above 396.X will work. Those are the driver versions that include CUDA 9.2 or higher capability. 410.X actually introduced CUDA 10 capability.

[Wes Howell]

kw395​

jonathanf69699133​

Re: Geforce GPU users

Many performance issues have been related to GPU drivers.

Can you confirm version?  Many Geforce users are experiencing better results skipping the very newest driver and using version 416.16

Please let me know if that helps.

Wes

[Wes Howell]

Hello,

Sorry for my late arrival.

I'm a Quality Engineer from the Premiere Pro team.  Happy to assist with any of these issues.

Seems like we have more than one issue. Happy to break things down and investigate.  Feel free to PM me directly, if desired.

Wes Howell

[Wes Howell · Accepted solution]

One challenge of long threads like this is they often end up with reports of different issues  - sometimes with similar results or symptoms.  For example, there can be various causes for reduced performance. 

I am happy to work with anyone on this thread to help investigate and resolve issues.   In some cases, I need more detailed information in order to understand what's going on and move forward.

Re: Dynamic Link Slowdowns

I have been provided a test project (Thank you) and I have been able to reproduce a slowdown related to using Dynamic Link when Premiere and After Effects are open at the same time.    Investigation is still underway, but in early testing, this appears to be specific to Mac and possibly related to Mojave.    We are actively investigating this issue internally.    The current temporary work around for this is to close the UI version of After Effects while rendering Premiere projects that contain Dynamic Linked comps.   

I will provide more info on this as it comes available.

Re: Other issues mentioned on this thread

It would seem that there are other issues not related to Dynamic Link being reported. 

As mentioned previously in the thread there have been many changes related to GPU drivers and OS updates.    These have causes slowdowns for some users and in some cases support for older cards has changed.  Mojave does not support CUDA at this time. 

If you would like help investigating slow downs, you are welcome to send me a PM and I will help investigate.   If you are able to provide a short test project this can is optional but can help expedite the process of resolving an issue. 

I will continue to respond on this thread but it's not always the ideal way to troubleshoot multiple issues.   

Thank you,

Wes Howell

Premiere Pro Team

[sswingle]

Having issues with two projects and found this discussion. My project (10 minutes long, mostly still images and audio) was encoding just fine until I dropped in a very simple after effects dynamic link. After doing that my encode time went from 5 minutes to an estimated 3 hours. I deleted the dynamic link after effects item and the encode went back to working normally.

I am on Windows so it would seem the issue is not just Mac only.

I did not have AE open while trying to encode, so that advice doesn't seem very accurate either.

System specs are i7-8700K, 16GB Ram, GeForce GTX 1070 Ti

[Bronson1981]

Hi Wes

So 3 months ago I purchased a mac mini top of the range and started with cc2019 the exporting was SO SLOW . Literally taking 2 hours to render a 5min clip that same clip rendered in 10mins on my 6 year old computer. So I sold the Mac Mini thinking it was just not quick enough.

I have recently purchased a Metabox totally speced out.

CPU is i9900k

GPU RTX2080

32 gig of ram

This thing should Fly. I just finished my first edit and ready to export. 2 HOURS for a 3min clip. What the heck is going on. I cant run a business if every video is going to take 2 hours. This is 2019. The software is not cheap anymore and was better in the 2017 version.

How do I fix this.

Kind regards

Joshua

[Wes Howell]

Hi Joshua,

That does sound like a long render time for such a fast machine.

A few questions.

What is the source format?

Are you working with 3rd party filters?

Are you queueing to AME or exporting directly via Premiere Pro?

Can you share an offline project file so I can take a look in greater detail?  (Feel free to PM)

Wes

[DBStudio70]

For those of Adobe: please stop pretending not to know that the software is full of bugs and that every release is worse than the previous ... Do you also have to ask what are the operating conditions? The software has a very low quality and we users are forced to look on web for workarounds (eg settings in the debug options) to be able to work. Each release introduces new bugs (like this one of slowed rendering) without solving the previous ones. it's a scandal for those who pay a monthly subscription ... it takes hours to do jobs that years ago took minutes ...  I have to use premiere for work and I'm wasting a lot of time and productivity ...

[Carlos Ziade]

DBStudio70​ can you please specify your problem?

what are you doing exactly that is slowing down your rendering?

can you tell us more about your wokflow please? any effects, third party plugins, color grading, nested sequences,

animation keyframes, using mogrts, sequence settings, footage specs, etc....

which version of premiere pro are you on?

+all software, apps, etc have bugs as always ...

[AaronB1603]

Hey this might sound like a stupid question but what 'console' so I write the code found in #26 in to?

[Wes Howell]

Open Terminal.  

Let me know if you have any further issues

Wes

[ottob99116132]

We have both 2018 and 2019 loaded on an Apple Trash Can....

I done a test,

A video project shot in 1080i, 4:2:2, 2 hours renders in 40 min to MPEG2. for Media Encoder CC 2018.

A video project shot in 1080i, 4:2:2, 2 hours renders in 13 HOURS to MPEG2. for Media Encoder CC 2018

This is bad. Everything been updated from Adobe.

MacOS Sierra 10.12.6

Mac Pro Late 2013

3.7 Quad-Core Xeon E5

Memory 12 Gb 1866 MHz DDR3

AMD FirePro D300 2048 MB

oboschet at ACPL

[Sailordude12]

I have been having MAJOR problems with Premeire CC 2019.

1. Can't render on some videos with CUDA

2. Can't export with CUDA on some files

3. Render and exports are slow, even when CUDA works

4. Render and Exports are EXTREMELY SLOW when set to software only for render and export. Sometime almost 2 hours for a 6-minute video with a few filters and Lumetri applied.

My Platform

-Ryzen 1700X

-NVIDIA GTX 1060 6GB Ram

-32GB Ram

-SSD Drives

I tried everything suggested. Updating video drivers did not fix anything. Rolling back to the old video drivers didn't change anything. The flaw is obviously with 2019 CC.

My solution was to reinstall version 12.1 and roll back my Premiere files. No problems now, and that is with the latest NVIDIA video driver.

I won't use 2019 CC until it's updated and fixed. A lot of time is gone as a result of the update. From now on, no upgrades for me until it's a proven update.

Hope this helps.

Edited for content

[Guest]

I will have to say , as an AMD user, I am also having issues specifically with mogrt rendering.