Extremely Slow Exports with Premiere 2019

[kw395]

Exporting a video is at least an order of magnitude slower with PP 2019 than it was in PP 2018. I wasted two and a half hours this evening in a chat session with an Adobe service rep. This program is unusable. Major step backwards for Adobe. This problem needs to be addressed ASAP.

Windows 10

Intel i7-8700 3.2 Ghz processor

32 GB RAM

NVIDIA GeForce GTX 1070

[mipmap]

I'm having extreme problems too.

I had an estimated 90 hour export time on some 4K video with a few minor built-in effects added.

As an experiment I tried removing all effects, so it was exporting to H264 with the only other task being that the video was being scaled down to 1440p, and the estimated time was still 9 hours just for that.

[pimpmero82]

Same here.... I have a "higher end" pc

- Intel i9-9900k

- 64GB ram

- Nvidia P4000 Quadro

When I export a simple 10 min 4k video with a sequence of 1920x1080. It takes 2hours... wth..

Wish it was just a simple case of PP reading whatever CPU/GPU we have and then making the necessary adjustments to ensure quick stable work...

Eg: Your GPU is XXX, let us maximize it for Adobe? Click yes or no

Your CPU is so and so, let us maximize it for Adobe? Click yes or no..

[metallums18]

March 11th and vers. 13.03 Build 09 of Premiere Pro CC 2019

Windows 10, 32 GB ram, Multiple separate SSD drives with Caches separated.  Older Nvidia GTX 980 card.   Driver currently 419.17

My experience now is riddled with strange issues but the main one is extended and inconsistent rendering/export time. 

• Settings are setup for Cuda.  However I do notice the output summary during exports does say "software encoding".   This machine used to render very quickly over the past year.  Now I feel like I'm working in 2004 waiting half an hour or more for short <1 to 3 minute H.264 videos.

• I did have one or two imported png items scaling within the video, and one video track scaled up at a constant 115%.  During previewing I had buggy oversized scaling effects showing that did not reflect how the final export turned out which was correct.

• I did have items from essential graphics added.  One video just had text and colored rectangles manually added from Ess.G.  One later test used a premade Ess.G. title item which seemed to significantly slow down the export.  Not certain.  But I'm currently staying away from anything elaborate to avoid it.

If anyone could help point out all places in settings which Cuda needs to be enabled or reporting as enabled in 2019 it would be helpful.  I don't know if those settings have changed for 2019 or not and whether I'm missing something or not.

There is a newer Graphic Card driver available and I will try that now.  However reading this support thread tells me 419 shouldn't have had this slow rendering issue.

[omg651]

Wes Howell​, I am somehow unable to message you. Please message me first?

[fabiohosoi]

In the end I will post something useful. But at first I will describemy problem.

Facing the same problems as everybody . 11 hours to export a 10 minutes h264 video in ame. A little bit faster with pro res 422. And have a BIG Problem, I'm moving to Japan, got no broad band and deadline is coming. So it sucks 10xs more. Just can't roll back to a older version.

Gotta deliver 2 videos with 2 hours long, 15 "snacks" with 2 min each and a preview with 10 minutes. It will take a month to export.

Material from 7d,5dmkiii, a7s2, wav from a recorder, trying to export a 1080 24p h264. No lumetri, no effects besides 2 dip to white and simple custom essential graphics lower thirds that I ve made. Tryed to export without the lower and/or the dip to white, with no success.

Seriously... Being an editor is not a kindergarten play and I think the majority here is not assemblying a video to have fun with friends. We make money as editors. We gotta deliver. I awaited till 13.1.2 to update my system. I will have to wait till 13.9 to have a reliable nle? Or update to 2019 when 2020 shows up?

By the way... Try export directly from premiere, not using ame will speed up the process. But I think 90 min to export a 10 minute 1080p video with no color correction, just some essential graphics still unacceptable. But it's better than 10 hours

[g5dualpro2]

I feel your pain! Try opening Premiere by holding down the option key to reset the preferences (mac) also check Mercury transmit settings - I still prefer OpenCL to Metal. Keep your media cache on a separate drive not on your main PC/mac. And when you're exporting are you rending the whole sequence before the export? And what are your sequence settings? Do they match your output settings? I'd got for 1080i rather than 1080p - you'll hardly notice the difference especially on such a long project. Majority of my work is 1080i - I only use progressive for arty short movies and even then I can convert to progressive if needed.

[sarat21065767]

I have same problem and need help its taking more than 17 hours for videos needed no more than one hour in the past

[Taha Tercan]

I have the same issue. A while ago I could export 15mins project fast enough  but now the very same project says 35 hours.

It is a joke!

[Wes Howell]

Sorry to hear you having some troubles here.

Have you considered contacting Adobe Support to have someone help isolate the source of the issue directly?

More info and details are needed in order to determine the cause of this issue..

Did you recently upgrade Premiere version or OS?What hardware are you using? What GPU? Are you on a laptop with Dual GPUs?

CUDA / Metal / OpenCL, etc.

Can you think of anything else that may have changed between now and when things were faster?

Are your slowdowns only occurring when queueing to Adobe Media Encoder?  Is it faster with a direct export from Premiere?

Wes

[Taha Tercan]

Hello Wes,

I haven't contacted them yet. The issue is that a week ago I could export normally and since yesterday it is super slow. I read the forums but couldn't find an additional support. Any new ideas?

I am using a gaming laptop for edits:

i7 - 2.6 Ghz - 16 GB Ram -  Nvidia 965M Graphics

[Wes Howell]

A bit trickier to troubleshoot via thread - but here are a few ideas.

Did your GPU drivers change by chance?  Would be good to see if any changes have been made to any GPU driver (Nvidia or Intel)

Does your laptop also have an Intel GPU?  Older Intel drivers have been the source of slowdowns for many users.

If your driver

Have you confirmed that GPU acceleration is enabled in the Project Settings?

Here is some info on the Intel GPU. 

The 2019 version of Premiere Pro (version 13.0 and later) requires a recent version of the Intel graphics driver. Adobe Premiere Pro has qualified Intel driver version 100.6286 as a baseline to avoid any stability and performance issues. We recommend updating your Intel drivers to the baseline drivers or above.

Note:

100.6286 refers to the last two places of the complete version of the Intel driver (i.e. 24.20.100.6286)

It is recommended that you try to obtain a compatible driver from your PC manufacturer.  If a compatible version is not available, Intel makes a generic version available on its website: https://downloadcenter.intel.com/download/27988.

Note:

If your driver is older than 100.6286 and your PC manufacturer does not provide a compatible version, it is recommended that you do not install a version later than 100.6286 from the Intel site.  Driver version 100.6444 is a Windows DCH driver which does not install cleanly on top of older, legacy drivers.

[Taha Tercan]

Hi,

I contacted Adobe Support as you advised. They have been really helpful.

They advised me to update the graphics driver (Nvidia GeForce) manually from the website. Even though GeForce Experience was already updated I redownloaded the drive only and updated that.

After that, I tested the Premiere export time. It is still horrible. However, Media Encoder was very successful with the export time.

Project Time: 15 minutes.

Premiere Estimated Export Time: 27 Hours

Media Encoder Export Time: 15 minutes

I hope other issues will be fixed in time with new updates.

All the best!

[Wes Howell]

Thank you for providing more info here and Im glad you're making some progress!

In Media Encoder, can you check what GPU accelerated mode it is using?

Does this match Premiere Pro settings? 

They are related code / programs so I would expect this type of difference to possibly be related to a difference in settings.

Could Premiere be set to software only rendering?

Please confirm that Premiere Pro and Adobe Media Encoder are both using CUDA GPU accelerated rendering and lmk.

One last question.  If you give Premiere a couple minutes, does the export time drop substantially?

Thanks!

Wes

[Bronson1981]

I did the same now it really really fast.

[fabiohosoi]

Found that when exporting proxies there's no big slowdown (1280p, open cl). But.......

In ame, exported 30s footage with just a slight lumetri correction and took 15 min to export a 720p youtube preset. No export time difference between only software or open cl. No difference between YouTube, Android, same as origin.

But... The export time drops when exporting directly from pr.

[bernardo78620561]

I was having the same issues with CC18 - render would start fine, then would crawl to about 4 frames a minute after about 2000frames. Finally decided to try a plugin called After Codecs - they have speed tests on their site and it shows they can render twice as fast as the normal Adobe renderer. It's a snap to install - once I did that - it ripped right through the render. I was rendering 15 minute HD sequences and also a 1hr15m feature film in 4444 and they all finished. They have a free trial that exports 500 frames. Check it out - it solved all my problems - https://aescripts.com/aftercodecs/

[Guest]

• My export time was fine the first few videos I’ve done.  Is there any reason it’s all of a sudden slow now when it used to be faster? 

[Dnakata#1]

Hello, I'm experiencing EXTREMELY slow exports for Premier Pro CC 2020. I have an older mac trashcan. I do have Dynamic linked AE comps in my timeline. this is an employee issue computer that I have had for several years now.

The problem just started today. Have tried restarting but still same issue.

Any help would be appreciated. Thank you.

OS High Sierra

Processor 3.7GHz Quad-Core Intel Xeon E5

Memory 64GC

Graphics AMD FirePro D500 3072MB