FAQ: The File Cannot Be Opened Because of a Header Error

[Kevin-Monahan]

Unable to import your image(s) to Premiere Pro? Does “The File Cannot Be Opened Because of a Header Error” pop up? Adobe Expert, Jens Trimmer, created an article and video containing fixes for the issue. Check these out.

Here's Jens' updated troubleshooting guide if you run into the error:

https://videowithjens.com/premiere-pro-the-file-cannot-be-opened-because-of-a-header-error/

Jens also made a video about it:
https://www.youtube.com/watch?v=JtpyTbWZWJ8

[ac_outdoor_productions]

So I keep getting an error that reads:

"This file cannot be opened because of a header error."

Can anyone help me figure out what's wrong?

Thanks

[John T Smith]

Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

[Vidya Sagar]

Hi AC Outdoor Productions,

1. What is the format of the file & source of the file?

2. If it is a .wav file, import the file into Audition, save it & try importing into Premiere Pro.

3. Is this happening with multiple formats or just with few formats?

Thanks,

Vidya.

[shooternz]

What file are you importing? eg type, extension..where from?

[jamieb86528589]

Hi

I have created a srt file using word.

this is my formatting

1

00:00:05:00à00:00:11:00

Were interested in using the scanning pens because of an introduction to them from our

2

00:00:12:00à00:00:16:00

Learning support teacher. Over the last two years we’ve had a particular interest in Dyslexia

when i try and import the file into premier, i get a file import failure pop up.

the Error message  says: The file cannot be opened because of a header error.

Im currently using a mac. I have read over other posts but nothing seems to be working for me.

[Richard van den Boogaard]

Hi,

I can imagine that PPro may have troubles working with Word document as an importable asset. Have you tried copying and pasting the text into a plain text file (e.g. notepad)?

[Stan Jones]

As BrandedChannels says, Word will not work. It adds junk in the file, some of which you may not even be able to see.

For Mac, use TextEdit. Just copy paste the Word content and see if that works.

For example, see the à in the sample you pasted? It should be:

 -->

[jamieb86528589]

I see. I did not see the that the arrow had chnaged to that.

I did end up using the caption in premier pro.

I will still try this just to see if it works.

Thanks for the replys people

[Тарас29822329e4y8]

Hi.
I got this error:
"The file cannot be opened because of a header error".
when I added the srt file to adobe premiere.
And I don't understand how to fix it.
Please help me.

[Stan Jones]

@Тарас29822329e4y8,

The video at the beginning of this thread addresses 3 issues for IMAGES that create this error on import.

When import of a SRT subtitle file creates this error, it is almost always because of an error in the srt file.

Open the srt in a text editor and paste the first 3 subtitles here.

Stan