File type is unsupported AV01

Engaged ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

it wont import certain videos, how can i fix this?

TOPICS
Editing , Formats , Import

Views

122

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Hi there!

Sorry about the trouble. What's the source of the media files? Could you share the file to test?

 

Let us know.

Thanks.

Kartika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

What files are you trying to import?

What formats?

Are you getting any error messages?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

in this case its a mp4 downloaded from youtube   the error message tells me that it cannot import AV01 file

so, all i get is the audio, but not the video

 

i understand youtube is not the ideal source for any video footage, but in this instance its necessary

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

It may be an issue with a codec used for the video.

What if you try to import this video into Media Encoder and convert it to MP4 using a standard H.264 codec and then import it into Premiere?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

LATEST

That is correct, Premiere does not support AV01.

Load the file up in Handbrake or Shutter encoder and convert.

 

No point in loading it up in AME as if its not supported by Premiere nor will AME.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines