FIX the bug of audio missing from export

[davide.bonaldo]

When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.

[Scott336901221dme]

ME TOO!!! WTF, remind me whyyyy we're paying an arm and a leg and a major organ for this gd app???

[scott5EAA]

It's absolutely still happening with 23.4. I've been re-exporting for hours now, the same video, and trying all of the tricks in this thread.

[johnk11293617]

Thankfully for me, it has been fine, but what I was doing was saving the aduio as an MP3, then dropping it on the timeline either muting all the other tracks of just soloing the one stereo track. Not efficient, but it worked and allowed me to get stuff out.

[KinoKast]

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

[KinoKast]

...

[julianb82062747]

This issue is making work IMPOSSIBLE. Adobe, why do I need to download a beta build to fix an error on a stable version? This is ridiculous. Fix your stable builds for gods sake.

[Felipe34477762fswn]

the easiest way to fix that is using "Render and Replace", you right-clicked the audio, and press the option, that makes another audiofile with that same part and doesnt need anything else. save all your time with that

[griccardi]

It's happening to me, and I have version 24.1.0. I DELIVERED 5 VIDEOS TO 5 DIFFERENT CLIENTS WITH AUDIO MISSING, MAKING ME LOOK BUSH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[griccardi]

STILL NOT FIXED,  I HAVE 24.1.0 AND IT'S HAPPENING ON ALMOST EVERY VIDEO

[griccardi]

LOOK AT THIS... 5 GAPS IN THE AUDIO IN THE EXPORT.... REALLY?????????? AND SEARCH FOR THIS PROBLEM........ THIS HAS BEEN HAPPENING FOR YEARS!!!!!!!!!!!!!!

[woolcos]

you are lucky - it is leaving out all of my audio- voiceover and music tracks!  It was fine on Thursday! Gah so annoying.  i am attempting the Beta so fingers crossed that includes s fix!

[woolcos]

So I have upgraded to Beta and still have no sound.  Can anyone see if I have someting basic wrong in these Export settings - could well be user error!

[pimiento]

Help! This is happening to me !!! FIX IT NOW!!! Adobe is a joke!

[pimiento]

Ok! I found a workaround. 

You need to try different audio track layers. Some of them work properly and some of them are now disabled for some reason.

Mine worked when i placed the audios in the 5th and 6th tracks. Hope this helps!

Adobe you need to fix this bug ASAP!

[johnk11293617]

And we pay for this.... and now the price goes up. There are other editing software companies out there and you only have to pay once - one of the major ones you can use for free. I would save the entire audio as an MP3, them import, align, and output with a solo trrack muting all the individual tracks. That worked. And yes, Adobe is a problem softwarre and why many have switched to something like DaVinci.... One time cost or use it for free.

[Abdollah35038174za4g]

25TH GEN 2024, STILL HAVE THIS ISSU (v24.3.0.010)

PLZ ADOBE! FIX IT!

[yelenad93913757]

I am using 2020.  My project suddenly keeps dropping some audio clips during export. Nothing helps. Beta is not a solution. Please, help. It was all fine till yesterday. I've been exporting my project almost every day. I haven't had any problems.

[Anderson23869084cuep]

paying way too much money for a supposedly professional software and missing deadlines because basic functions simply stop working. freakin joke. 

[can35892313bam0]

The most ridiculous issue I've faced in years.when I added a new audio track to the timeline and put the audios in the new audio track channel and got export at the 44100hz setting, it worked too

[julianb82062747]

FOLLOW UP: When exporting the culprit for me losing audio on export is a huge temp files. My drive was hitting its cap despite having 80+ gb of free space on that drive. After moving my temp folder to a larger drive the issue stopped.

Please watch your drive as you are exporting your video and see if you are topping out, hitting capacity. This was the main reason my issue persisted and there was little to no indication in the error logs that it was due to temp file sizes.

The error would often read "insufficient storage" but sometimes would still export while dumping the audio when the temp storage ran out.

If you are on Windows, I've linked the way to move temp files to a new drive below. I hope this helps

https://answers.microsoft.com/en-us/windows/forum/all/change-location-of-temp-files-folder-to-anothe...

[Ruzzel370405357p9w]

What I did is I exported the audio to wav 
then replace the audio from my timeline. 

[Michael384395806ww5]

I have the same issue. Single, very short files are simply missing. Other files on the same track work just fine. I have removed the from the sequence and added them again. The issue is still there.

[Natasha31334055xpwt]

It's not fixed. I'm fully updated on all versions and it's still doing it. Nothing is working.

[uesix]

It's still not fixed Adobe!!!! Such a mess with this Apps.

The issue persists. Randomly missing audio in 1 hour movie at least twice for 20-30 seconds.

My guess is that it deals with the great-most-buggy "Dynamic-forget-all-Links-Server". Randomly it looses connection to files while rendering and this is why you cannot detect the source clip. It just happnes randomly if the link server is down (for what ever reason) for seconds while rendering.

Such a messs.

[BITMASTER2000]

The "out of storage" theory sounds plausible. It stands to reason that Premiere Pro requires substantial temporary space to pre-render exports. This aligns with my experience, as I encountered the issue on larger-than-usual projects. At the time, I had approximately 50-70 GB of free space on the Windows drive — which could have been insufficient. But it's still speculation from my end.

I took a break from work, but if anyone else finds that it does indeed help to either free up more space, or to move the Windows temp folder to another drive with more space, please report your findings here. Your feedback is much appreciated. Adobe won't take this seriously, so all we have is each other.