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samuelboneham
Participant
February 28, 2023
Question

Frame substitution recursion attempt after multiple attempts on file

  • February 28, 2023
  • 3 replies
  • 605 views

Computer: Apple M1 Max

Canon C70 files: XF-AVC YCC422 10BIT 4K LONG GOP

MXF Files

 

Without fail on every project I work on within 30 minutes of using Premiere, I get the "Frame substitution recursion attempt after multiple attempts on file..." OR Error retrieving frame" -IE Drop frames while editing.

 

I am aware of the workaround "Delete Render Files" this doesn't work for me - the same error continues.

 

I ingest using Media Browser within the program.

 

Only work around I have is creating proxies but this shouldn't be occuring regardless.

 

Please advise.

 

    This topic has been closed for replies.

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 8, 2024

    Hello @samuelboneham,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    Are you still using the workaround instead? Please also let me know.

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    S
    samuelbonehamAuthor
    Participant
    March 10, 2023

    Here is a work around for those using the C70 or Canon - shoot your files with the following settings for no drop frame issues - Long GOP seems to be the issue potentially or Clog2...

     

    XF-AVC YCC422 10 Bit

    3840X2160 Intra-Frame 

    250mbps

     

    Colour profiles tested so far are:

     

    C1:BT. 709 Wide DR

    Clog3

     

    Yet to test Clog2

    D
    defaultdfslh5hg0wxb
    Participating Frequently
    February 28, 2023

    I've been having this issues (and some others regarding color correction) since the last premiere pro update on febraury 25th. If someone could hepl us, that would be great.

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