Frame substitution recursion

[Ezad]

Hello I have two new HP G5 Workstations both with Adobe Cloud running Premiere Pro.

The home computer never generates a Frame Substition error however at the non profit office I get this ofter. 

Premiere Pro at the office makes it impossible to work with these recursion errors. 

I was working on Premiere Pro 15.4.1. build 6 after uninstalling the current version. The current version has too many glitches. With the recursions anamolies I elected to upgrade to 2021 That did not help. Immedately got recursion messages. Then I uninstalled 2021 and upgraded to 2022 - and immedately got resursion messages. I am now installing the earlest version. 

To survive and to keep working I need to go to another HP computer running Creative Suite CS6.

I am able to import the MOV files - and work on the edits.

I did read all the articles in a search for 'frame substitution' and whatever I could do to 'fix' the impairment did not work.

What's to do?

CS6 is performing splendidly.

Thanks for any advise.

[Averdahl]

I would start with moving the files to an internal drive and see if you get the same error. Second i would avoid using other letters than A-Z and 0-9 in file paths/file names. Always. Drop & ( ) from file paths and file names.

For example:

J\Film Transfer-1\Box 11\Tape 102-Q\Tape 102-Reel-Q4A.mov instead of J\Film Transfer-1\Box 11\Tape 102 & Q\(Tape 102) Reel Q4A.mov

How is the external drive attached, USB2, USB3, eSATA, Thunderbolt, or? (Assuming that you are using one...)

[Ezad]

Hello

Indeed I did move from external usb the MOV files to the internal harddrive. 

What screen capture is the errors from the external harddrive; I did not post the errors from the internal harddrive.

What is interesting I do exactly what I do here at the office - and then at home, to continue working, there is no issue.

I have another external usb sata harddrive that I save, as copy, the premiere pro project.

At home, same HP computer, same Premier Pro version, everything runs smoothly, as expected. 
Thanks for posting, very helpful....

[Averdahl]

What screen capture is the errors from the external harddrive; I did not post the errors from the internal harddrive.

By @Ezad

So you get errors when using the files on an internal drive as well?

[Ezad]

Yes. That is correct. 

[Ezad]

This is most interesting.

I converted the .MOV files to .MP4 - then imported the converted files into PP 2021 - and there were no resursion error messages. Everything is now working as expected.