FrameIO Login issues still pervasive in Premiere 25

[Bruce McLaren-Lyall]

Previous versions and the new version 25, still has the same problem. I use FrameIO daily but cannot access my account in Premiere.

I have no issues signing in online. But in Premiere once again no luck. Please help solve this It would be great to be able to finally use a tool provided for in the program.

Premiere Pro 25.0.0 build 61

Win 10

[LuMags]

Hi, had this and then upgrade to V4, problem continues. This is crippling my workflow! Having to render then drag+drop on web interface. And what about when reviews come in? This HAS TO BE FIXED ASAP!!

[alexandre_Kadji0471]

Hi, same issue for me ! please help 

[BuddySuperfly]

Same here, I Have tried everything!! Can sign in online but not through Premiere...this is destroying my client workflow!!

[Kevin-Monahan]

Hi @Bruce McLaren-Lyall,

@Patrick Southern - can you check this out?

Thanks,
Kevin

[Bruce McLaren-Lyall]

So the solution at this moment is not to use the review panel,  install the FrameIO V4 extension: Login through this extension. Its a workaround for now. Tthe review panel still does not work

[LuMags]

Hi Everyone,

Having been back + forth with FrameIO Support - because its not an Adobe product - I've got it sorted out.

Step 1 , REMOVE the "There was nothing wrong with it" Extension for V3. Do this via the Extensions tab, far right of the Home of the Adobe CC screen. Just let it go.

Step 2 , install these two V4 Extensions 

Step 3 - In Prem, goto here and enable both Extensions;

Move these somewhere, I put them onto my second (vertical) screen as I like to see all my feedback comments in list form, not a pokey tabbed window. Then open a project. This should, when you click your timeline, now offer you a login prompt, go through the motions.

PRO TIP: If you get an error pertaining to 127.0.0.1 as I did thats likely because you've got a Popup blocker rejecting the connection. Pause/enable popups on accounts.google.com and you'll be golden.

Step 4 - When you're all logged in you'll get this wonderful blue button of "Export & Share" become available. Hit that, and go through the easy interface. Happy days are back again!

PEACE!

[Patrick Southern]

@Bruce McLaren-Lyall Our friend @LuMags is mostly correct. Install the "Frame.io V4 Comments" panel and follow @LuMags' instructions on access the panels. Do not re-install "Frame.io Video Review and Approval". You will need to access the panel via "Window>Frame.io: Comments" rather than the "Review with Frame.io" window that is built into Premiere Pro.