garbled sound: hardware? software?

[Nimbleboy]

Hello-

I recorded some video on a Canon T6i, using a Rode NGT2 mic. I imported it into Premiere Pro (CC) on my computer (HP Z2) and edited it. It's a small part of an instructional video, and I did the voiceover for the rest of the video using a Blue Yeti, recording with Audition. When I play the whole video while editing with Premiere, from Audition, or when I play the finished product- the exported .mp4- on my computer, everything is fine.

When I play it on another system in a classroom, the part I recorded with the Canon/Rode setup is a garbled, hissy mess at a meager volume. I tried exporting in different formats, dropping the sound into Audacity, and screen-capturing the footage. I can play it using Audacity, but after export, it's garbage when I play the .wav or .mp3 on the other system.

The screen cap video played back garbled on my own machine.

To be honest, I'm not even sure where to ask about this issue. Does my computer have some kind of codec that the other system doesn't? Is this a hardware issue? Is it the software?

This happened once before and I looked around online for quite a while last time, too. Little help?

I'm going home now to maybe not think about this for the weekend.

Cheers,

CJ

[Peru Bob]

Does other video and audio play OK on the other system?

[Nimbleboy]

I just got back into the office, and I hope to do some more experimenting. But yes, the rest of the entire video is just fine when played elsewhere. I did a screen cap which demonstrates the problem. As before, it sounded fine on my own computer when I recorded it. The video I've linked to is how it sounds elsewhere.

https://youtu.be/9hpnY_K6FyM

[Nimbleboy]

That is... the video I've provided is the screen cap. I think that was evident, but I wanted to be clear.

[Nimbleboy]

Oh, I misunderstood. Yes, there are no problems with multiple other videos and sources of videos in that room.

[Peru Bob]

What are the export settings?

[Nimbleboy]

 Does this tell you enough?

[Richard M Knight]

The dialogue on the piece to camera is mute on my system with just the bg music.

[Nimbleboy]

Yep. The music covers the faint garble/hiss. I can hear it if I turn it up loud enough.

[Richard M Knight]

Could be a phase issue, try adding fill left with right effect to the camera audio.