GetAVICodecs

[Krzysztof Gryzka]

Hi! A few days ago I did update Adobe Premiere Pro and after that everytime on start program I got monit "A low-level exceptation occurred in: lvcod64.dll (GetAVI Codecs).  I asked on filmmaker discusion group. One person said to install K-Lite Codec Pack. I did it but event still display on start program.

Could you know which AVI Codecs should be installed with Adobe Premiere? Thank you.

[Pablo Roca López]

Same here.

Please help us, thank you!

[cmsnow3]

Same problem here.  Come on Adobe. Let us know how to resolve this.

[SAFEHARBOR11]

"One person said to install K-Lite Codec Pack."

Not recommended, can cause other issues and hard to get rid of I hear

EDIT: Found my source of reference for K-Lite, posted by the late respected Adobe Forum contributor Harm Millaard.

Disable antivirus when edit & K-lite Codec issue

"If you enjoy formatting your C: drive and re-installing OS and programs from scratch, install K-Lite. Most people I know avoid it like the plague."

That quote is from 2012 so maybe things have changed, but installing any kind of "unknown" package of who-knows-what is never a good idea on a professional editing system that you need to rely on.

Thanks

Jeff

[BNC10a]

The answer appears to be in this thread:

Just did the update to 2019 and opening a project from the other day is giving me trouble

It has something to do with Logitech drivers.

[Shivangi_Gupta]

Hi Krzysztof Gryzka,

Sorry for your issue.

We have identified this as a known issue and we are working on a fix. Till then, please try these workarounds:

• Uninstall all Logitech drivers from Device Manager.
• Go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

Let us know if it helps.

Thanks,

Shivangi

[ALPHA Industries]

I deleted lvcod64.dll

This happened:

1. On program start the error message did not show up anymore

2. NEW lowlevel error showed up and now I wasn't even able to play the timeline anymore; Premiere crashed completely

Thank goodness I made a copy of lvcod64.dll and could paste this file again into the folder.

Now the first error is back again - but at least I can use Premiere in it's basic functions.

Michael

[françois-frédéro96074653]

Can't remove the Logitech DLL as I use web conferencing daily as part of my job.

I hope you will allow me to extend evaluation period until you fix the regression so that I can decide if I upgrade from Elements to Pro.

[Shivangi_Gupta]

If you wish to keep using the webcam, then please follow this step only and check if it resolves the issue for you.

Go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

Thanks,

Shivangi

[caroline_edits]

Hey folks,

Have the suggested solutions worked for anyone?

Let me know!

Caroline

[Pablo Roca López]

Nope, but the latest update it seems to work without that error and with better performance.

[juanmario · Accepted solution]

In the last update, the 13.0.1 this error, GetAVICodecs, error in acquiring avi codecs, was solved, as can be seen here:

https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html