GPU render error and mercury playback engine greyed out too

[FrazA]

Hello All 

Premiere Pro recenetly updated to 23. version and two errors really frustrating 

1. GPU render error all the times..... tried to troublshoot but could not resolve 

2. also Mercury Playback engine greyed out, I cannot change ? 

I have M1 Mac 2020 

please help someone to resolve this issue 

Thanks 

[dadagrrr]

Doesn't look like it. Not impacting the PSD. Mister Horse issues in the Beta as well connecting to Dynamic Server. With PPro Beta installed, not sure how to get Mister Horse Composer installed to check, it only sees the Beta PPro... and now I'm stuck with a non backwards editable PPro Project... doh...

[Kevin-Monahan]

Hi @dadagrrr,

Can you file the issue in the Bugs section of the Premiere Pro Beta forum? https://community.adobe.com/t5/premiere-pro-beta/ct-p/ct-premiere-pro-beta?page=1&sort=latest_replie... That would be helpful. Sorry for the problem.

Thanks,
Kevin

[dadagrrr]

Added, thanks!

[DmitryRA]

Hello everyone! I'm facing the same problem. I create projects for people ( templates ) Premiere Pro 23.6. Always in my projects I set the render settings Software Only. My laptop allows me to use GPU Metal renderer (MacBook Pro 14 M2 Pro 16gb, Sonoma 14.1) Quite a powerful machine. But I have encountered a very strange phenomenon. I can't go from a more powerful renderer to a weaker one, i.e. from GPU Metal to Software Only. This is very strange, as it seems to me. It makes sense if my laptop was weak and I couldn't use it for hard rendering. I have partially solved the problems with opening INTEL program via Cloud, but it's nonsense, don't you think ? I have to go to Cloud every time and open the project through INTEL... How soon will the problem be solved ?

[Kevin-Monahan]

Hi @DmitryRA,

The Mercury Playback Engine Software Only is unavailable in Macs with Apple Silicon. You were able to enable it in Rosetta mode, as you mentioned earlier but that is no longer the case in 24.0. You will be permanently locked to "Metal" for the renderer. I am not sure why it is the case, but I hope that is OK. Sorry for the frustration.

Thanks,
Kevin

[FrazA]

I realize two reasons for the issue 

1. Premier might not function well with Apple Silicon chip

2. any projects created in older version of Premier 

and also variations occurred 

[tahnee38269857ddo0]

do you suggest a potential downgrade to work the project thats failing?

[gemmae74481430]

Hi there, this is exactly the same problem I'm currently experiencing. I don't suppose you found a fix, did you? Thanks!

[tahnee38269857ddo0]

Im experiencing the same issue except the error only occurs after I encode the video.
Im not seeing any signs of Premiere failing to process the effect (chromatic abberations) im using on my video although when I export its hardcoded with the warning "this effect requires GPU acceleration". 
I have Mercury playback enginge GPU accelation (metal) hard coded in (greyed out) 
I shot the footage on a BMPCC6kpc at 60fps in 4k pro res. 
I own the top of the line macbook pro. Apple M3 Max chip totally up to date 
Also running up to date premiere 24.5

please help ! 
Tahnee