GPU rendering failure [Premiere 2017] - Unable to process frame

[jacquesh526]

Hello everyone,

I know the problem i'll describe below has already many topics... I searched, I read, but never found a working solution and I'm desperate now

1. MY PROBLEM

I'm having troubles trying to render a personal footage of my holidays in 4k (GoPro 4) with GPU rendering enabled (CUDA). Not a very complex montage, but the minimum to make it more professional like : lumetri effects, slowmotion with optical flow, and some nice preset effects zoom in/zoom out transitions from this guy : Premiere Pro Preset: Smooth Transitions | ZOOM + SPIN + SLIDE | - YouTube

I render with Adobe preset : H264 -> Youtube 4k and later on I get the message "Error compiling movie. GPU Render Error Unable to process frame. Writing with exporter: H.264" and don't understand why

2. WHAT I TRIED

I tried to split my projects into smaller chunks, try to pre render scenes, tried in lower definition (like 1080p), tried to render separately juste the small part that fails... but whatever I try, impossible to succeed.

Anyway, I have a pretty nice and configuration, with a good graphical card, so I really don't understand why :

- Adobe premiere cc 2017

- i7 6700k

- GTX 970

- 8Gb RAM

While pre-rendering scenes I got the error too, but if I do it small chunks by small chunks (took me very long time), I successfullly got the green bar on the whole project. But despite that, it seems useless for the final rendering because it re-renders from the beginning and fail.

3. WORKAROUND

The only workaround I found was to disable the GPU rendering. But 2 drawkbacks :

• First of all, it took me sooooooooooo many long time to finish (at least if it was only that... it's not the worst thing)
• And the worst is that slowmotion with optical flow are not taken into account. I mean I got my slowmo but no smoothly, very jerky... so it does not worth it.

If any of you have ideas, that would be much appreciated.

Thanks

[excited_Genie16B8]

The only workaround I found was to disable the GPU rendering.

That's the only method forward, at the moment.  Adobe would have to trace down the bug and fix it.

[jacquesh526]

So you mean it's Adobe's fault for now, not my computer ?

What if I downgrade to cc 15.3, would it be better, or same render engine ? What annoys me the most with no GPU is not having the optical flow feature for my slowmo

[excited_Genie16B8]

You could try exporting new clips with the speed changes burnt in.

I'm a big fan of Cineform for things like that, found under the QuickTime format.  The YUV 10 bit option is fine.

[RobShultz]

You may want to try sending it to Media Encoder and exporting it from there. If you have Media Encoder installed you'd hit queue instead of export from the export page.

I've had a couple of instances where Media Encoder handled exporting better than Premiere did.

[jacquesh526]

Yeah I already tried that solution... it seems taht it fails later than premiere, but fails anyway.

[gavner25]

Hey guys,

I have a solution if your using a PC. See link to my post on another similar thread

Re: GPU Render Error | Nvidia GTX 1080 | Premiere Pro CC (2017)