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Hardware acceleration on Mac Pro?

Community Beginner ,
Jul 05, 2019 Jul 05, 2019

I have the dustbin Mac Pro (see system report below) and no matter what H.264 export settings I choose, I do not see Hardware Encoding show up as an option the way it does on my late model MacBook Pro. Does the latest version of Premiere support the AMD GPUs in the old Mac Pro?

Thank you.

Screen Shot 2019-07-05 at 4.53.47 PM.jpg

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Advocate ,
Jul 05, 2019 Jul 05, 2019

Hardware acceleration in the export window isn't tied to your GPU, it's tied to the generation of CPU you have. Unfortunately, I believe the 2013 Mac Pro doesn't support it. While it has a powerful processor and GPU, it's 6 years old and wasn't one of the Intel processors to support hardware accelerated encoding.

Adobe Premiere Pro System Requirements  (this will jump you to the acceleration requirements)

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LEGEND ,
Jul 05, 2019 Jul 05, 2019

"Hardware encoding" versus "software encoding" in the Export Dialog Summary section, as Jason noted, is a CPU thing. Dependent on your CPU having the Intel QuickSync hardware in it and enabled in the bios.

It's a confusing bit of terminology for sure. The GPU use is set by your Project settings dialog for Mercury Acceleration  ... whether you have Software only, Metal (Macs with AMD I think), CUDA with Nvidia, or OpenGL. If anything but software only is selected, Premiere will use the GPU for what it's used for in Premiere *as the CPU calls on it.*

Neil

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Community Beginner ,
Jul 08, 2019 Jul 08, 2019
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Thanks, y'all. I guess I'm stuck with the software options.

And by the way, I got contacted privately by "Adobe Scott Martin" who offered to connect me up via Skype with tech support, but they asked for my Adobe user ID and password, which of course is a SCAM. Sigh.

@Adobe, how can you protect us from this?

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