Help! My program and source panel are broken.

[Nøddelund Film]

All the footage I drag into the timeline shows up with a broken green and pink effect. It looks fine when played back outside of premier and even if I export it. I've updated to the newest update and restarted my laptop but it's still not working. Anyone know what's wrong?

[John T Smith]

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

[Nøddelund Film]

According to Avast driver updates I have no available updates. Is that reliable? I'm on a Razer Blade Stealth 7500u.

[Ann Bens]

You check for drivers straight with the manufacturer.

[Nøddelund Film]

I've now tried the applicable updates from Razer Support

I've also updated windows, reinstalled premier, restarted my computer several times and even deleted appdata.

It is still not working.

[Nøddelund Film · Accepted solution]

Adobe Customer Care on Twitter managed to find a solution to this issue.

Try to change the renderer.

File > Project Settings > General > Renderer