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Help with exporting audio

New Here ,
Apr 24, 2020 Apr 24, 2020

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Hi!

I am new using the program and when I decided to open it the second time, where I should export the audio and video (the bottom right corner), it is black with some decibels and does not let me export anything, I would appreciate your help

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Adobe Employee ,
Apr 26, 2020 Apr 26, 2020

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Hi Nacho Jan,

Sorry for the confusion. Looks like you have an old version there, CS6 maybe? The Program should appear in the upper right, not the lower right.

I'm going to guess that your project is actually not loaded and the black space you are looking at is the audio meters expanded to the max. You might try searching your hard drive for a .pproj file and double click it to open it. If it's still blank, you may have forgotten to save the project the last time you worked with it.

Let us know if you find that project file and can open it. 

 

Kind Regards,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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