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2

How do I Upload Sync Settings from my computer?

Engaged ,
Oct 26, 2022 Oct 26, 2022

I have "always upload settings" enabled in my preferences. Then I click Sync Settings Now, and the computer reverts back to an older cloud version of sync settings. I was able to "Clear Settings" to remove the older sync and revert back to my settings currently on my device. 

 

But how do I get this working so I can start saving my sync settings?

 

I'm on Premiere 22.6.2, preparing my computer to update. 

 

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Community Expert ,
Nov 07, 2022 Nov 07, 2022

Try changing the "When syncing" pop-up menu to "Ask my preference".  Then quit Premiere Pro. 

WarrenHeaton_0-1667866347862.png

 

Reluanch Premiere Pro and choose Sync Settings Now.  Assuming you get the following dialog box, make your choice and enable "Remember my preference".

WarrenHeaton_1-1667866426681.png

 

Do you use more than one workstation?  It might work better to make sure each and every workstation you use is set to "Ask my preference".

 

 

 

 

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Engaged ,
Nov 08, 2022 Nov 08, 2022

Hi, I have 2 devices. Both are now updated to Premiere 2023. Both are set to "Ask my preference, "---but I never get the dialogue box prompt like the one you have pictured. 

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Engaged ,
Nov 17, 2022 Nov 17, 2022

Is there a workaround? I still can't UPLOAD my sync settings from my desktop device. 

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Community Beginner ,
Feb 02, 2023 Feb 02, 2023

I have the same issue. I've tried selecting both "Ask My Preference", and "Always Upload", but it only wants to download, which I do not want. I've tried changing the settings then restarting premiere, no help. I'm on Windows 10, Premiere version 23.1.0. Even did a complete fresh OS re-install along with the adobe suite, and no change.  Honestly I've never had this function work, on both Mac and PC, since this was even an option. It would be quite helpful everytime I have to reinstall premiere or roll back to at least have my settings, preferences, and shortcuts saved.

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Engaged ,
Feb 08, 2023 Feb 08, 2023

Yeah....I never got it to work. I just can't switch to another device LOL.

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Engaged ,
May 11, 2023 May 11, 2023

Yea I am having the same problem, and if I manually wipe out my settings, as soon as I launch premiere it downloads the old settings which seem to have issues. How can I manually delete my creative cloud premiere pro profile so I can start from a clean state?


- Jonah Lee Walker
Video Editor, Colorist, Motion Graphics Artist
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Engaged ,
May 11, 2023 May 11, 2023
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I had the same idea. I reached out to support and they couldn't figure out how to do it. I followed this video to move settings to another computer for now. https://youtu.be/7ki1fBK_upQ

🔴GEAR WE USE FOR FILMING & EDITING🔴 👉 https://amazon.com/shop/alliandwill How To Copy Presets & Settings To New Premiere Pro Versions - FIX SYNC SETTINGS - It can be very frustrating when installing a new version of Premiere Pro CC to find out that none of your presets and settings were copied...
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