how downgrade premire pro v.23 to v.22 on Adobe cloud

[SAKON269758672gm0]

Now I can't use my 3070ti laptop graphics card because premire pro 23 doesn't support it.

[Ann Bens]

Might need to update to layest studio driver.

[SAKON269758672gm0]

https://helpx.adobe.com/th_en/premiere-pro/system-requirements.html

[SAKON269758672gm0]

my spec

[Ann Bens]

Your driver is not up to date.

[SAKON269758672gm0]

Now more than 517 drivers are having issues and I updated to the latest version didn't fix this problem.

[Ann Bens]

What if you disabled the igpu?

[Ann Bens]

In the CC desktop app you will find 2022.

Open a New Premiere Pro Project on an Older Version! New PP Project on Older version, no software! -...

[Mahoo]

This was a life saver thanks! just downgraded a 2023 to a 2021 and worked perfectly.

[SAKON269758672gm0]

I just received this Notebook not long ago. When I program it it's 2023 for me.

[SAKON269758672gm0]

https://helpx.adobe.com/th_en/premiere-pro/system-requirements.html

[R Neil Haugen]

3070's are working fine for a lot of users in Pr2023. So something is off on your rig.

Have you tried uninstalling and doing a clean install of the latest studio driver for that Nvidia card? Just the drivers, no "Experience" or anything.

Neil

[SAKON269758672gm0]

Trust me, I've installed all the drivers of the card that I think has fixed it, including the latest version.

[SAKON269758672gm0]

From the picture, the 3070ti laptop is not supported.

[R Neil Haugen]

That list isn't 'perfect' ... there is no list in Premiere for which cards it supports, hasn't been since the CS6 versions.

Premiere is simply coded to look at the chipset for which generation it is, and the VRAM, to see if there is enough for minimal needs. That's all it does. The cards are built on the same actual chipset, they just don't use all the CUDA cores on the 3070's. And park a bit less VRAM on it.

The point is, the 3070 has both a very recent chipset and plenty of VRAM. So whether or not they've added it to the list is actually completely irrelevant.

And there are many users with 3070Ti cards out there.

Neil

[SAKON269758672gm0]

I have tried disabling Iris(R) Xe, Premire pro can see 3070ti, but when I turn Iris(R) Xe back on, I can't continue using 3070ti.

[SAKON269758672gm0]

[SAKON269758672gm0]

[R Neil Haugen]

I've never had to go into the Nvidia settings. Pr has always simply used the discrete card over the onboard graphics. This is very, very ... odd.

@mattchristensen  ... any ideas?

Neil

[SAKON269758672gm0]

GPUSniffer testing 574
Caught structured exception!Full Test test failed, trying Without DirectX Graphics Initializing GPU Tech:
Try CUDA: 1
Try OpenCL: 1
Try Metal: 0
Try Vulkan: 0
KernelLoadAction: 0
UseOpenGLContext: 0000000000000000
UseDeviceContext: 0000000000000000
UseD3D11Context: 0000000000000000
CUDA system device count: 1
Found CUDA device index: 0 Name: NVIDIA GeForce RTX 3070 Ti Laptop GPU
No capability restrictions detected - adding device to list
OpenCL system device count: 5
Found OpenCL device Name: NVIDIA GeForce RTX 3070 Ti Laptop GPU supportsSSG: 0
Skipping nVidia OpenCL device
Found OpenCL device Name: NVIDIA GeForce RTX 3070 Ti Laptop GPU supportsSSG: 0
No capability restrictions detected - adding device to list
Found OpenCL device Name: Intel(R) Iris(R) Xe Graphics supportsSSG: 0
No capability restrictions detected - adding device to list
Found OpenCL device Name: Microsoft Basic Render Driver supportsSSG: 0
No capability restrictions detected - adding device to list
Found OpenCL device Name: Intel(R) Iris(R) Xe Graphics supportsSSG: 0

--- GPU Computation Info ---
Found 1 devices supporting GPU computation.
* Not chosen because it isn't initialized.
--- DirectX Info ---
DirectX Graphics Test not enabled.
--- OpenGL Info ---
Vendor: NVIDIA Corporation
Renderer: NVIDIA GeForce RTX 3070 Ti Laptop GPU/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 516.61 31.0.101.3790
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 0 properties -
Size: (-2560, 0, 2560, 1440)
Max texture size: 32768
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
Vendor: NVIDIA Corporation
Renderer: NVIDIA GeForce RTX 3070 Ti Laptop GPU/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 516.61 31.0.101.3790
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 1 properties -
Size: (0, 0, 1920, 1080)
Max texture size: 32768
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
Finished OpenGL test in 149.528 ms

GPUSniffer process exiting after 425.839 ms
GPUSniffer result: 14(0xE)

[mattchristensen]

@SAKON269758672gm0 Based on that GPUSniffer result, it looks like your NVIDIA card is being picked up as an OpenCL device when we'd want it to show up as a CUDA device.

This can happen if you've installed the Microsoft OpenCL and OpenGL Compatibility Pack (https://apps.microsoft.com/store/detail/opencl%E2%84%A2-and-opengl%C2%AE-compatibility-pack/9NQPSL29...). Could you check if this is installed, and if so try removing it?

[Puneet Singhal]

The latest beta should have this fixed, but uninstalling the compatibility pack is the fastest way to get unblocked.

As far as I know, the pack is not targetted towards Intel based machines anyway, so removing it should be harmless even for other applications.