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HOW TO SEND ADOBE FEEDBACK

New Here ,
Oct 09, 2023 Oct 09, 2023

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Hello all. I am currently a sophomore in college.  In December of last year, I made the slow transition into the field of digital media. After a while of figuring out how everything works, I decided to join the Adobe family. Things have gone okay for the most part, but as I have progressed I have gotten more opportunities and taken on more responsibilities in my field of work. This often becomes difficult when I have to deal with constant Premiere Pro bugs, glitches, crashes, all of which somehow always result in none of my projects being auto-saved, causing me to lose HOURS of work. I cannot keep taking steps backwards when I have such a great opportunity ahead of me. What can I do about this as I have been searching for hours with no results.

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Crash , Editing , Error or problem , Freeze or hang , Performance , User interface or workspaces

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Adobe Employee ,
Oct 10, 2023 Oct 10, 2023

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Hi Devon30674142tbg5!

Sorry about the trouble. Would you mind sharing your system details (OS, CPU, RAM, GPU)? Which version of Premiere Pro are you using? 

Let us know. Happy to help.

 

Thanks. 

 KR

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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quote

 none of my projects being auto-saved, causing me to lose HOURS of work.


By @Devon30674142tbg5

 

I understand your frustration.  Autosave has not always worked properly.

Sometimes you need to make a manual save before autosave will start.

 

You should be making manual saves at regular intervals.  Then you won't be losing hours of work.

I make manual saves and backups after major edits on a regular basis.

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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HI @Devon30674142tbg5,

Sorry for the frustration. You can send the product team feedback by creating a bug report here: https://community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro?page=1&sort=latest_replies&filter=a...

 

I agree with Bob. I used to teach editing students to do the same. Many editors back up projects manually a few times daily for safekeeping or in case the Auto Save version does not work or becomes corrupt.

 

You can also save yourself a lot of heartache by maintaining the projects. Do this by launching them periodically and making sure that you are not updating your OS or hardware until exploring the implications of those decisions on these mission critical projects. 

 

I hope the advice helps.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Nov 25, 2024 Nov 25, 2024

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honestly adobe acrobat is sooooooooo slow it literally takes two minutes to add text to a drawing, I hate it so much. Apple Preview app does commenting so much faster but it lacks other features. I've got an M1 Pro Macbook so it's no slow horse. I'm being forced to upgrade to M4 now because of Adobe. 

ADOBE YOU ARE ABSOLUTE GARBAGE I"M SO FRUSTRATED YOU"VE WASTED HOURS OF MY LIFE, I HATE YOU. 

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