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I try to synchronize settings, I press "Sync Setting Now" and nothing occurs

Explorer ,
May 21, 2018 May 21, 2018

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I try to synchronize settings, I press "Sync Setting Now" and nothing occurs

Untitled Project.mp4 - Google Drive

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Explorer ,
Oct 18, 2018 Oct 18, 2018

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Did anyone ever reply to this, as I've never, in all the years I've been using Adobe, managed to make this work. Anyone anyone?

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Adobe Employee ,
Oct 18, 2018 Oct 18, 2018

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Hi Dilen87, hunt4kelly1,

Sorry for the sync issue. Is there an anti-virus or firewall enabled in the machine? If yes, disable and see if it fixes the issue.

Also, try deactivation and activation of Creative Cloud and check the issue: Learn how to activate and deactivate Creative Cloud apps

Let us know the status.

Thanks,

Vidya

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Explorer ,
Oct 18, 2018 Oct 18, 2018

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Thanks Vidya. I'll let you know if it doesn't work. Cheers

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Community Expert ,
Oct 18, 2018 Oct 18, 2018

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Check the guide:

Sync settings with Adobe Creative Cloud

Are you trying to sync between multiple machines? Did you set up what gets synced?

I've never used it. Curious myself.

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